Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Would recommend you to any Friend or someone else to have their car repaired you did a great job and I’m very pleased with it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always satisfied with the work and customer service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Enjoyed working with them. Hope to get the hail damage claim handled by them in the near future. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
friendly, professional, helpful
Likely to Recommend - 5.0/5.0 -
I wouldn’t hesitate at all.
Repair Quality - 5.0/5.0 -
They went beyond my expectations. They got my windshield replaced and the bumper is spotless.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sue was incredibly helpful, wonderful to work with and made sure I was completely satisfied. Great people and great work!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good
Customer Service - 4.5/5.0 -
Excellent
Returned Clean
My Experience - 0.0/5.0 -
6 weeks to fix my car was too long. Looks great. But when you text twice to come get it and no one was in the office for ten min to pick it up… frustrating!
My Experience - 5.0/5.0 -
I am so pleased and grateful with Kaizen. You guys were able to get me in earlier than expected which was a HUGE relief as my rental car was only covered for 30 days. The entire process was so smooth, I got updates throughout the repair, and felt well informed. When I received my car it looked amazing! The interior was even vacuumed and the exterior clean and shiny! At pickup Anna waited for me to pick up since I was running late and I can’t express enough how much that meant to me! I will recommend Kaizen to anyone needing a car repair!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Very poor service. Received my Jeep back and multiple discrepancies with the work Kaizen did. Still awaiting communication to fix discrepancies.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My Cadillac looks great very happy with the job thanks again
Likely to Recommend - 4.5/5.0 -
Again the truck looks great 😊
Repair Quality - 5.0/5.0 -
Looks great wish I have had the hood done too 😎
Customer Service - 4.5/5.0 -
There was contact constantly until the delay but I am happy with the job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They did a great job
Customer Service - 4.5/5.0 -
Well done ! Everything looks great they did a good job .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quality work, very professional, helpful & considerate staff! &, very important to me….. my car was returned to me in the same mint clean condition that it was in when I dropped it for repair!!
Likely to Recommend - 5.0/5.0 -
Highly recommend…. This place rocks!!
Repair Quality - 5.0/5.0 -
My experience with Kaizen Repair in Brighton was exceptional! The staff there were tremendous, especially Trish at the front desk. Communication was a breeze, even when I was too busy to respond back to them. The body work on my vehicle is amazing! Looks brand new again. And the wait time was even better! Highly recommend!!!! Thanks, Kaizen in Brighton!!!!
Customer Service - 5.0/5.0 -
Exceptional !!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was some confusion and miscommunication with my recent repair due to the general manager that is no longer there but the regional manager took good care of me.