Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I worked with was so helpful and friendly. The car was repaired much sooner than expected. Thank you for taking such good care of my car and restoring it so nicely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
During my accident, a (bolt, screw, piece of plastic) became dislodged and is rolling around in my dash. I asked them to fix this. Or just remove it. They said they couldn’t hear it. I can still hear it plain as day and it’s very annoying. That’s my only negative on whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very caring and supportive for me in my process… thank you so much… customer service was very good and helpful..
Customer Service - 5.0/5.0 -
Everyone took time to talk with me.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service mgt was fantastic.
My Experience - 5.0/5.0 -
From the beginning to the end. Your staff was great. Very informative, explanations from working with insurance company to delivery. Trisha was great From beginning to delivery. I hope the repairs look as good in few months as they do now. Thank you 👍
Likely to Recommend - 5.0/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
Awesome individuals to work with.
Customer Service - 5.0/5.0 -
Great customer service kept me notified
Returned Clean
My Experience - 5.0/5.0 -
I had a very pleasant experience with the ladies in the office. They were very helpful and were great at explaining what was happening. The process was smooth and it was very convenient to pick up and drop off the rental. I thought they did a great job of communicating. I received several texts with any updates and the completion time. As far as the work that was done (new rear bumper), I am very pleased! It looks like nothing happened to my SUV. The paint was perfectly matched and everything was clean and shiny! It’s so nice to know that the people at Kaizen Collision care about the quality of their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My bumper was repaired and it looks really great.
Customer Service - 5.0/5.0 -
Very friendly, explained process well
My Experience - 5.0/5.0 -
Kaizen did a great job. Repair was perfect. They sent texts the whole way through the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
Kept me up to date with the repairs the whole time
My Experience - 5.0/5.0 -
Great service! Very friendly and down home staff. Very courteous all through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really good repair shop. Very professional and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very pleasant and no issues at any point in the process. Always kept us updated on the progress of repairs. Explained the process when questions came up. Would recommend Kaisen for any repairs you need. And..:the car looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very pleasant to work with and everything was explained throughout the process.
Customer Service - 5.0/5.0 -
Great people to work with. Very friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
So convenient and great communication!
My Experience - 5.0/5.0 -
Will recommen to family and friends was satisfied thank you for everything