Kaizen - Brighton

4.6 (638reviews)
93%
109 W Walnut Street,  Brighton,  CO  80601

In operation 16 years.

At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (638)

My Experience

So far so good we just picked up. Hopefully I don’t have any issues it looks how it did when I bought it.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very pleased with the work done on my vehicle, everything was done to my satisfaction. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

At this time.. not very likely

Repair Quality

Unable to Answer at this time as I only drove 10 miles and engine light came on so its back at the repair shop.

Customer Service

Will revisit when my car is completely done

Likely to Recommend

Repair Quality

Customer Service

I’ve used this company twice. They are great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service here was phenomenal. From the first phone call to pickup, the staff was friendly and helpful and thoroughly wonderful. The communication was also great, I really appreciated the regular texts to keep me informed.

Likely to Recommend

I will recommend this to anyone and everyone!

Repair Quality

Repair looks great

Customer Service

Customer service was beyond excellent. The staff there was wonderful from my first phone call until the end. They truly care about their customers.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

You guys are the best I will recommend you to everyone that ever needs a shop

Likely to Recommend

Repair Quality

The people I worked with at the shop are the very best people I’ve ever worked with thank you

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I found three loose bolts (had not been completely tightened) on the fender under the hood.

Customer Service

My Experience

Thank you for the excellent customer service, communicating very well regarding the progress of my vehicle and the professionalism all the way around. My vehicle looks brand new. I can’t thank you all enough and highly recommend anyone that needs vehicle repairs to go to Kaizen Auto.

Likely to Recommend

Repair Quality

Great job and solid communication

Customer Service

Great job and great communication

Returned Clean

My Experience

They are the best out there!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great from start to finish

Customer Service

Amazing

Returned Clean

Likely to Recommend

I waiting to much time to repair damage since I did estimate

Repair Quality

There is trim molding has to be repair, I m waiting for request. Nobody call me about it

Customer Service

People from desk are very good response

Returned Clean

My Experience

My car looks amazing it’s like nothing never happened thank you for returning my vehicle like brand new

Likely to Recommend

Repair Quality

Customer Service

I love the fact that I was informed every step of the way on my vehicle Trisha was awesome and so was the other gal they helped me with all my questions and concerns

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean