Kaizen - Brighton

4.6 (638reviews)
93%
109 W Walnut Street,  Brighton,  CO  80601

In operation 16 years.

At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (638)

My Experience

Awesome Service, I will recommend to family and friends. The job is 100% satisfaction. The people made me feel like family and kept me informed at all times.Job well done for sure.

Likely to Recommend

I would highly recommend your shop to everyone.

Repair Quality

100% Satisfaction.

Customer Service

Made me feel like family. Staff kept me informed every step of the way.

Returned Clean

My Experience

The team was wonderful. Very polite and attentive as well as having great communication!

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Repair Quality

Staff was friendly and attentive! They were also very helpful with any questions or concerns I had. Great staff.

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My Experience

Customer service was exceptional Oceanpoint I would come back and recommend others to use your services.

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My Experience

The people were fantastic to work with

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Repair Quality

Every one was extremely friendly, they constantly kept us updated on the progress of the repairs, very happy with the business

Customer Service

My Experience

Fantastic staff. Easy scheduling. Answered all my questions and worked with me and insurance very well. Even though Kaizen was out of network for Allstate, they made the process smooth

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Great job

Customer Service

👍 very accommodating and nice with all silly questions I had. Thank you

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Repair Quality

Kaizen did a great job with my repairs.

Customer Service

The receptionists were always very helpful when I called to check the status of my car. I only wish I was informed more throughout the process, without having to call for updates.

Returned Clean

My Experience

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My Experience

Laura is an exceptional manager and great to deal with! You are lucky to have her on your team!

Likely to Recommend

The general manager Laura at this shop is awesome! Great to work with! She is an asset to Kaizen

Repair Quality

Customer Service

Likely to Recommend

100% would recommend working with Kaizen.

Repair Quality

Couldn’t be happier, honestly.

Customer Service

The front office ladies we SO HELPFUL!! We had such an excellent experience with Kaizen we would absolutely use their services again! Safeco was a huge disappointment and was really hard to work with.

Likely to Recommend

Repair Quality

I'm not sure my Jeep was done properly as Bulldog tire, they didn't even know where to put the weights on my tire. Supposedly I had an alignment done too did I really? I really need to get this checked out but I'll be damned if I'm paying for it and not bulldog! I'll be waiting to hear from someone to get ahold of me.

Customer Service

She is not the one who did the work not her fault.

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My Experience

Timely repair so far great job

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Great service great people

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Repair Quality

Thank you for doing the repairs and getting it done in a timely manner the car looks great

Customer Service

Lots of communication I always knew exactly what stage of repairs my vehicle was in

Returned Clean