Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and timely
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kind and courteous with frequent communication, and complete work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick service. Ongoing text about everything else was going on with my car car was finished early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done in a timely manner. Was actually completed before the time they had told me. Very informative information via text. Always kept me up-to-date.
Customer Service - 4.0/5.0 -
Fairly friendly. Accurate service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Already filled this out twice
Customer Service - 4.5/5.0 -
Need to get the parts in and finish
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did an excellent job! We will definitely use them again if we ever have another accident. Smooth transition and good communication!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Need to get some things to ship to install on my chevy otherwise very satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My truck had been in there since January 13th and nothing had happened for 2 weeks so I called them to check on my truck and they said they hadn't got the approval from the insurance... I called the insurance and they said they had submitted it two weeks prior and that the body shop did not open the email I feel that the truck only had 4,000 worth of damage and it took 3 months to get it right... Then the manager started giving me attitude I did not have a good experience with that shop up there the only reason why I had went there was because of a tech that I had experienced in the kaizen body shop off of Irma and Leroy... Needless to say I will not be going to kaizen ever again... I went up to the shop yesterday because they said the truck was completely done and I come from Thornton all the way to Brighton and I go look at my truck open the door up and the whole dashboard is sitting on the seat nothing was prepared the job was not done this is like the fourth time I've been up there to pick the truck up and it was not ready the other thing while he was sitting in the shop for 2 months I kept telling them to check on everything that I wanted to make sure that work.. everything that I told him to check out did not work when I picked the truck up for the first time and after telling theml for 2 months prior it still wasn't done... Since my truck had been in that shop two of the techs quit...hmmmmm I wonder why
My Experience - 5.0/5.0 -
They were efficient in their work and keeping Mr informed as to parts and work. They were kind .
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Referrals to my friends will be a guarentee
Repair Quality - 5.0/5.0 -
Communication was key. Excellent. Thank you. The interior cleaning was also a 10. Today forward will be my 10 referral to my bffs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would not recommend to someone with a nicer newer car. However, they did get the replacement parts installed like they said they would
Repair Quality - 2.0/5.0 -
The clear bra installation was done poorly and the paint on a another part of my car that was not involved in the repair was damaged while in their care.
Customer Service - 4.0/5.0 -
Friendly and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great from start to finish and service was fast! They did a great job on the repairs as well, no complaints here 👍🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with repairs
Customer Service - 5.0/5.0 -
Great communication