Kaizen - Brighton
In operation 16 years.
At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Estimate was $2689 and final cost was $4637. Huge difference! Was told it would $100-200 more because a small extra part was needed.
Customer Service - 4.5/5.0 -
Was fine, except for the price difference between the estimate and final bill.
My Experience - 5.0/5.0 -
Awesome customer service earned a lifetime customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was excellent and top notch highly recommended
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very nice and professional. Stayed in constant contact. The only body shop in Colorado that was able to get my car in quick and out in a timely manner.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Do great work.
Customer Service - 4.0/5.0 -
Work was done within the time estimate provided. Friendly staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Super service!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All good
Repair Quality - 5.0/5.0 -
What i can see ( which isn't much!) & recognizing the staff & the process
Customer Service - 5.0/5.0 -
Great people - capable - customer-oriented
Returned Clean
My Experience - 5.0/5.0 -
The car looks great, thank you! My only comment is that each time I called, I was promised that I'd get a call back as soon as there was an update, or, for example, to let me know if the car would be done later on Fri or not till Monday. Each time, I had to call back, and each time I did, there was indeed more info. Only the last text msg was truly informative/timely. When I responded to a text msg (& asked for a response back, since I wasn't sure if it was monitored), I never got a response. I know you've been in the midst of staff transitions, but wanted to give you that feedback since I have the sense that you want to provide outstanding customer service.