Kaizen - Brighton

4.6 (642reviews)
93%
109 W Walnut Street,  Brighton,  CO  80601

In operation 16 years.

At Kaizen Collision Center, our core principle is diligently serving the customer. We also train our staff and believe that serving our customers should go much further than the actual part where we repair your vehicle. Kaizen distinguishes itself from other auto body shops by providing shuttle services, superior customer service, personalized care, and daily updates. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can believe that we have a unique procedure that comes down to the nuts and bolts of the entire repair process and not just what is visible on the surface. You should also know that it will always be and has always been Kaizen’s objective to be the ideal solution for our customer’s needs in Brighton, CO. With each customer we work with, we always focus on finding a way to make that repair unforgettable in a significant way by adding that “little bit extra” service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (642)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Nice people

Customer Service

Good

My Experience

Nice people and they did a good job!

Likely to Recommend

Repair Quality

Awesome customer service, Amber was amazing. They were able to get my vehicle repaired in less than 2 days.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Very best

Likely to Recommend

Repair Quality

Poor quality lack of attention to details. Vehicle isn’t 100% and you seem fine with it.

Customer Service

Horrible work

Likely to Recommend

Repair Quality

Easy to deal with and good communication throughout the process

Customer Service

My Experience

Great job to the whole team car looks great and wife is happy thank you for all your hard work !

Likely to Recommend

Repair Quality

Customer Service

I had a great experience with Kaizen before and I all like bring my truck back to them.

Returned Clean

Likely to Recommend

Repair Quality

Great body paint

Customer Service

No communication

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I need to come back as my car was not completely fixed and makes noise when driving which it didn’t even with the accident damage. Very friendly and helpful staff!

Customer Service

Likely to Recommend

Only on Workmanship,,,,

Repair Quality

Customer Service

If they Communicated better they would have got a higher score... I had to keep Calling for updates, then at the End it was a Complete Cluster.

My Experience

The staff was very courageous and kept me informed about my cars progress. Work was timely and looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rear fender dent was not repair and acknowledged by worker. I rented a car which cost me 200+ dlls. And wanted me to leave my truck in order to fix. No consideration fr the customer. Second they took off an emblem and couldn't put on and was told they couldn't do anything anbout it ??? Was suposed to receive a call from manager and still waiting on it!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Light on driver mirror not fixed. New damage to fixed mirror from your techs