Kaizen - Deer Valley

4.9 (837reviews)
99%
1920 W. DEER VALLEY ROAD,  Phoenix,  AZ  85027

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (837)

My Experience

Great service and Kylie is the best!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There was a scratch left on the passenger side door and the steps that were replaced were a cheaper version of my original ones from the dealer.

My Experience

I had zero issues at all, everyone was very pleasant to work with and were able to help me quickly and professionally

Likely to Recommend

Repair Quality

Appreciate you finishing before the scheduled date. Great work as well! Thanks

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great Work

Likely to Recommend

Repair Quality

Great work!

Customer Service

My Experience

Kaizen was fantastic to work with. Extremely professional, courteous, and informative. Will definitely go back for any future repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You routinely sent me brief updates with progress containing perfect amount of info. Your front desk employee was very helpful. The work was finished earlier than projected and done well.

Likely to Recommend

I was so pleased I am already informing my family and friends.

Repair Quality

This was a very good experience. My car was ready on time and I was kept informed with brief texts periodically. The front desk employee was a perfect angel, and the other team members I met were all courteous, knowledgeable and able to provide needed assurance and technical skill. Thank you. It is a well-run operation.

Customer Service

Answered in prior comments. EXCELLENT!!!!

Returned Clean

My Experience

Staff very personable, very professional very organized. They kept me up to speed on the entire process when working on my car.. great organization and my car came out perfect thank you

My Experience

No complaints whatsoever. The team was very communicative and everything was finished super fast! My car looked fantastic at pickup. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very pleased with your service I feel that you go above and beyond what most shops do

Customer Service

Returned Clean

My Experience

Everyone there was great, especially the adjuster. She made me feel really good at the end. Picking up my car. She had a smile on her face And also, the front lady was very nice.When she called me and let me know about my repairs.And how they were going

My Experience

Likely to Recommend

overall very pleasant experience

Repair Quality

Customer Service

I appreciated status updates and communication all throughout the process

My Experience

Great job and thanks for finishing early

Likely to Recommend

Repair Quality

Great job and thanks for finishing ahead of schedule

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair work looks great.

Customer Service

Friendly customer service.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication during the whole process. Very easy to work with. Made the process smooth.

My Experience

Excellent experience; the customer service from every person I worked with was excellent and Kaizen Auto Body kept me informed via text message every day as to the The progress on my car when I picked up my car it looked better than brand new. I am grateful and thankful to have used Kaizen Auto Body for my repair work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean