Kaizen - Fort Lupton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (124)
- Sort By:
- Newest
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
It took much longer than anticipated for the repairs on my vehicle. Communication was extremely difficult, no one returned my calls or could give definitive answers as to why or what the delay was.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always go back so I would absolutely tell all my friends and family
Repair Quality - 4.5/5.0 -
If there was a 9.5 I would have given you that. Would have been 10 because I think the headlight and blinker should have been checked before I drove home.
Customer Service - 5.0/5.0 -
Dahlia was awesome. So e.joyed working with her. Everyone there has always been pleasant and helpful. Wouldn't change anything.
Returned Clean
My Experience - 0.0/5.0 -
The drivers side front turn signal is not functioning (it was prior to drop-off). The daytime running light on the passenger front is still not functioning (as a result of the collision). The air bag cover is popped up on the top and not seated in the steering wheel properly.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
What was supposed to be a 2 week job turned into nearly 3 months of poor communication and an unfinished job. The steering wheel air bag cover is not seated properly, there are gouges in the steering wheel that weren't there before, the drivers side front turn signal no longer functions (it did when I dropped it off in May), and the passenger side daytime running light is still out (as a result of the collision).
Customer Service - 0.5/5.0 -
Communication was terrible, received many conflicting messages, front desk was extremely condescending and spoke to us in a very fake tone, and questions went unanswered.
Returned Clean
My Experience - 0.0/5.0 -
My husband is a painter and he is not at all happy with the finishing of his paint job also has issue with the interior trim it is slashed and a few places and cut very unprofessional especially if this is new didn't see it on the details
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job of communicating and workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You and your team are hands down doing a great job! Thank you for your time and effort.
My Experience - 0.0/5.0 -
How come you guys couldn’t leave? working the way at before and you left the hood unlocked
My Experience - 5.0/5.0 -
Great customer service, kept me updated
Likely to Recommend - 5.0/5.0 -
Recommended someone today!
Repair Quality - 5.0/5.0 -
Loved the people and the work that was done! Very friendly and accommodating staff and the car was clean and looked beautiful!! Thank you so much!!!
Customer Service - 5.0/5.0 -
Loved the people I dealt with!
Returned Clean
Likely to Recommend - 4.0/5.0 -
I am very satisfied with the work.
Repair Quality - 5.0/5.0 -
Very satisfied with the quality of the work. Looks great!
Customer Service - 3.5/5.0 -
I think communication could help been a little better. There were three times I was told I was going to get a call back later in the day that never happened. Not a big deal, I understand being busy but other customers who might not be as patient as me might have a problem.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I completely loved the repair and care put into my car. It looked amazing afterwards. The only thing that brings this down to a 9 is that the door handle wasn’t fixed even though it was part of the hit that was being fixed! Other than that, the service and labor was fantastic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great and was done right. Just noticed I’m missing a plastic cap that goes on the driver side windshield wiper nut. I will reach out or stop bye this week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have an issue with the programming on my car for the front camera not working. Had a warning light come on the day I took it home
Customer Service - 5.0/5.0 -
Good customer service kept me informed throughout the process