Kaizen - Fort Lupton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (124)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jack and Jackie and Mark were amazing people to work with. They were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
What they did to the car it was amazing job
My Experience - 5.0/5.0 -
Jake was very helpful with any questions I had about my vehicle, & he kept me informed with any & all changes as well.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jake was very helpful & kept me up to date with my vehicle, he let me know about any and all changes going on.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was excellent. The staff at Kaizen Fort Lupton location was very cordial, respectful and completed my repairs in a timely manner. I am very pleased. I would highly recommend. Nancy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They met all expectations:)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well, I like that they kept me informed as to what was going on. And and what other thing is the explained. Things that were happening and let me experience the repair process. Good job on the work, can't complain what's so ever on the service.
My Experience - 0.0/5.0 -
A few areas were not repaired or addressed. Perhaps the rush to close and move to Greeley. I have had a few cars and or trucks repaired at your location. This one did not go well. Right rear door was missed. Left rear quarter panal was not addressed including the tail light. The rear logos on tail gate are not yet installed. The rear bumper was not corrected. I took photos and will be in touch next week. The staff doing the work was great! Need to follow up.
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
The work that was done was excellent. However right rear door was missed, left rear quarter, back bumper and tail gate logos. Perhaps because a rush to get out because shop was moving to new location. It has to go back to complete. I have a different vehicle going in and will address it at that time
Customer Service - 4.5/5.0 -
Staff was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My third experience with Kaizen. Absolutely no complaints. Their work is perfect. My truck was like new inside and outside.
Customer Service - 5.0/5.0 -
Good front desk people!!
Likely to Recommend - 1.5/5.0 -
Techs did a great job, but wouldnt recommend
Repair Quality - 4.5/5.0 -
Its been 5 days, but good so far. Techs did nice work
Customer Service - 1.0/5.0 -
Took almost 7 months for repair to be complete. They blamed Travelers for rejecting order for parts needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service I received was beyond my expectations. I received email updates and phone calls explaining the timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
None
Customer Service - 4.0/5.0 -
More more communication would have been nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and quality of work with attention to detail. Very timely and friendly. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quick, friendly, professional service.
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Great!
Returned Clean
My Experience - 5.0/5.0 -
Good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Did have a few time where I was unable to reach anybody
Likely to Recommend - 1.5/5.0 -
The auto body work was good but connecting with them, throughout the process, was a struggle & left me frustrated.
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
Most employees were friendly & helpful. The telephone & communication problems were related to scheduling , work updates & pickup info.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
This experience was a nightmare.