Kaizen - Gilbert
In operation 12 years.
At Kaizen Collision Center, we pride ourselves on the quality of our work and customer service. From the individual who does your repair estimate, to the pro artist that paints your vehicle, our staff members are perfectionists that give every car a special treat. Such professionalism will provide unparalleled peace of mind whenever you need repair work on your damaged vehicle. With certifications for collision repairs from 30+ major vehicle manufacturers, you can count on Kaizen Collision Center to repair your car right the first time. We always pay attention to tiny details throughout the process to ensure 100% customer satisfaction. Our Gilbert, AZ, collision repair center is at 250 N Pasadena St, Gilbert, AZ, 85233, between Ground Zero Plumbing & AC and Arizona State Masonry. If you’ve experienced a car accident, or need a proper repair or maintenance check, don’t hesitate to call us at (480) 545-0870 to get a detailed estimate of your repair costs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The manager and staff seemed to be very professional and caring.
Customer Service - 5.0/5.0 -
The manager was a very professional and caring young man.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are always kind and personable.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great and professional! They made it fast and easy and got me back on the road as soon as they could! Well done, thank yall so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damage was fixed in a timely fashion! Everyone was super professional!
Customer Service - 5.0/5.0 -
Everyone was so professional, I’d recommend everyone to come her!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
The lady at the front desk is outstanding
Returned Clean
My Experience - 5.0/5.0 -
The repairs were done ahead of schedule and it looks great. Thank you,
My Experience - 5.0/5.0 -
Jayden, I wanted to Thank you and Kaizen's entire staff that worked on our Toyota Highlander while doing our repairs. Excellent job. We will be recommending Kaizen to ALL our family and friends. Jayde, would you please also thank Sharay, in your front office for making our experience there at Kaizen warm and friendly. She is a real people person, welcoming and fits in really well with you and your team. David and Darla Holt
Likely to Recommend - 5.0/5.0 -
With the amount of detail and customer service I would totally recommend KAIZEN .
Repair Quality - 5.0/5.0 -
Very nice people person staff.
Customer Service - 5.0/5.0 -
Very nice professional experience.
Returned Clean
My Experience - 5.0/5.0 -
The customer service was awesome. The answer every question and they even got the car done a week sooner than it the date originally given to us, I commend them for such an excellent service.
My Experience - 5.0/5.0 -
Jayden and team did a fantastic job on the repairs to my vehicle. Jayden was a pleasure to work with and made the entire experience seamless..Kaizen's customer service is top notch and I would not hesitate to recommend their services to anyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and communication every step of the way
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super service!! Efficient, caring, and prompt.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and responsive when I reached out to them. Polite and kept me updated on the status of my vehicle
My Experience - 5.0/5.0 -
I brought my car to Kaizen for auto body work after an accident. My insurance company recommended them, I felt relieved as I saw that as a positive. From dropping my car off to picking it up, I’ve had only good responses from them. I actually had a cracked side mirror that they repaired for us after the car accident repair was done. I would highly recommend Kaizen for their professional manner, completing repairs in a timely manner and their kindness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
Vehicle was missing two bumper covers for the tow hook. I had to purchase them out of pocket. The rest of the Vehicle repairs was excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Kaizen to friends and family without reservation. Although it is a chain, I was treated like a valued friend at a close knit shop.
Repair Quality - 5.0/5.0 -
After having been rear-ended on the freeway, it made me cry to see the damage to the back of my SUV. It turned out that I didn't need to worry. Kaizen not only returned it to me looking BETTER than new, Alba kept me updated at all times on the status during the repairs. She let me know that after the repairs were complete, the calibration team made sure that the vehicle was going through extensive safety testing to make sure it was fully verified to function well on the road. The Kaizen technicians did an "above and beyond" quality job on the repairs and I especially appreciated Alba who kept me updated and gave me a sense of knowing that I was being kept in the loop throughout the process!
Customer Service - 5.0/5.0 -
ALBA, ALBA, ALBA! She is the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have been driving the vehicle for a couple of weeks and looks/works good
Customer Service - 4.5/5.0 -
There were some communication issues between the lease plan company and Kaizen to release the vehicle.