Kaizen - Gilbert

4.9 (787reviews)
98%
250 N. Pasadena Street,  Gilbert,  AZ  85233

In operation 12 years.

At Kaizen Collision Center, we pride ourselves on the quality of our work and customer service. From the individual who does your repair estimate, to the pro artist that paints your vehicle, our staff members are perfectionists that give every car a special treat. Such professionalism will provide unparalleled peace of mind whenever you need repair work on your damaged vehicle. With certifications for collision repairs from 30+ major vehicle manufacturers, you can count on Kaizen Collision Center to repair your car right the first time. We always pay attention to tiny details throughout the process to ensure 100% customer satisfaction. Our Gilbert, AZ, collision repair center is at 250 N Pasadena St, Gilbert, AZ, 85233, between Ground Zero Plumbing & AC and Arizona State Masonry. If you’ve experienced a car accident, or need a proper repair or maintenance check, don’t hesitate to call us at (480) 545-0870 to get a detailed estimate of your repair costs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (787)

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My Experience

The Kaizen team did a phenomenal job with my car repairs. Thank you so much for all your attention!

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Friendly staff, called to schedule my appointment very quickly after submitting a claim with insurance.

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Very quick responses and accurate estimates.

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My Experience

The repairs were done to exceed expectations. Their business acumen was excellent also. I would definitely do business with them again in the future.

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They did a great job, we’re upfront with everything and completed the auto repair sooner than expected. It was a very good experience.

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Kaizen Gilbert should be the shop to take your car if you need repairs.

Repair Quality

The staff at Kaizen Colllision repair especially the front-desk lady and Jayden—delivered truly outstanding customer service! From the moment I walked through the door, they made me feel genuinely welcomed and completely at ease. Their professionalism, friendliness, and clear communication reassured me that my vehicle was in excellent hands. I highly recommend Kaizen to anyone looking for reliable, top-quality service vehicle. Their team goes above and beyond, and my experience with them has been nothing short of exceptional!

Customer Service

The staff at Kaizen—especially the front-desk lady and Jayden—delivered truly outstanding customer service! From the moment I walked through the door, they made me feel genuinely welcomed and completely at ease. Their professionalism, friendliness, and clear communication reassured me that my vehicle was in excellent hands. I highly recommend Kaizen to anyone looking for reliable, top-quality service. Their team goes above and beyond, and my experience with them has been nothing short of exceptional!

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Thank you for you service and all your help

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An extremely helpful and friendly staff. They helped me work out some issues I was unprepared for like car rental pickup and delivery.

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Very nice people

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My Experience

Quick repair and looks good as new

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Very quick and good looking repair. It looks like new again

Customer Service

Friendly and helpful folks

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My Experience

I am still waiting to hear back from Jadon about some scratches that are still on my van door. My boyfriend Darrin said him and Jadon had talked about those scratches at drop off but they were still there when I went to pick it up. I know my van and those scratches were not there prior to the accident. I would still like to hear from Jadon about whether the insurance company will complete the job. Thank you. Jennifer

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Satisfied with job done on my car

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My Experience

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Great working with you. Kind and helpful staff and quick repairs!

Customer Service

Great staff

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My Experience

Totally amazed. Brought my truck in yesterday afternoon to get the rear bumper repaired. Received a call this afternoon advising my truck was ready to be picked up. The entire staff took care of everything including notifying the rental car company to get my rental set up to making it so convenient to leave the rental vehicle there at the shop when it was time to pick my truck. Couldn’t be happier with the quality of work done. Hopefully I won’t need collision service again anytime soon but if so you can bet I will be taking my vehicle to Kaizen Gilbert, the epitome of customer service. Thank you.

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My Experience

The total cost was under the estimate and the work was done early. Thank you to a team who cares.

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Great communication and can’t argue with a lifetime warranty (with understandable exceptions). Will recommend to anywho who will listen! Thanks Jayden!

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