Kaizen - Gilbert

4.9 (787reviews)
98%
250 N. Pasadena Street,  Gilbert,  AZ  85233

In operation 12 years.

At Kaizen Collision Center, we pride ourselves on the quality of our work and customer service. From the individual who does your repair estimate, to the pro artist that paints your vehicle, our staff members are perfectionists that give every car a special treat. Such professionalism will provide unparalleled peace of mind whenever you need repair work on your damaged vehicle. With certifications for collision repairs from 30+ major vehicle manufacturers, you can count on Kaizen Collision Center to repair your car right the first time. We always pay attention to tiny details throughout the process to ensure 100% customer satisfaction. Our Gilbert, AZ, collision repair center is at 250 N Pasadena St, Gilbert, AZ, 85233, between Ground Zero Plumbing & AC and Arizona State Masonry. If you’ve experienced a car accident, or need a proper repair or maintenance check, don’t hesitate to call us at (480) 545-0870 to get a detailed estimate of your repair costs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (787)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Justngot back today and all looks terrific. Will check all lights, etc to make certain all is working. Customer swevice was exceptional. I am retired from hospitality industry where service is paramount to business success. You ezceeded my expectations, totally. Thank you. Heaven forbid anything else should happen to my car but I will definitely use you again and recommend you to anyone weather going through insurance or just needing body work on their own. Thank you again sincerely Pat Pearson

Likely to Recommend

Repair Quality

Customer Service

Would like to have had someone walk me to my vehicle and explain what was done and check the lights with me.

Returned Clean

My Experience

Since I haven’t received my car back yet, it is very interesting that I would be receiving this text saying my car is finished

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

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Repair Quality

The panels affected were fixed great, the adjacent/reused pieces were an issue upon pick up - my fuel door and the black moulding were scuffed or not installed properly. I should not HAVE to return because of little details, which is the only reason I didn’t give them a 9 or 10.

Customer Service

Returned Clean

My Experience

Very satisfied ! Want to thank Deanna( front desk) for her wonderful care of helping me with my rental car and making my wait time minimal!

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Customer Service

Returned Clean

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

Would have been 10 but need to return for a forgotten repair

Customer Service

Returned Clean

My Experience

Exceeded expectations

Likely to Recommend

Absolutely! In fact I was referred by family and very happy with my whole experience!

Repair Quality

Customer Service

Awesome customer service! Fast, friendly, fantastic!

Returned Clean

My Experience

Very nice people, car looks great!

My Experience

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Returned Clean

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Repair Quality

Customer Service

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Yes would recommend to family & friends and anyone who has car damage issues.

Repair Quality

Kaizen collision center was AWESOME! The car looks good as new and you cant see any damage!

Customer Service

The service was AWESOME from the initial call to the final call that my car would be ready on day and time! Dianna runs that office and she made me feel like family!

Returned Clean

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Customer Service

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Kaizen is now my preferred & recommended auto-body shop in the East Valley.

Repair Quality

Repair quality = fantastic. Like the incident never happened.

Customer Service

Legitimately the best customer service I've experienced at an auto shop. The team was always available, and even stayed late so I was able to pick my car up after closing. Fantastic experience overall.

Returned Clean

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Repair Quality

Customer Service

Returned Clean