Kaizen - Gilbert

4.9 (787reviews)
98%
250 N. Pasadena Street,  Gilbert,  AZ  85233

In operation 12 years.

At Kaizen Collision Center, we pride ourselves on the quality of our work and customer service. From the individual who does your repair estimate, to the pro artist that paints your vehicle, our staff members are perfectionists that give every car a special treat. Such professionalism will provide unparalleled peace of mind whenever you need repair work on your damaged vehicle. With certifications for collision repairs from 30+ major vehicle manufacturers, you can count on Kaizen Collision Center to repair your car right the first time. We always pay attention to tiny details throughout the process to ensure 100% customer satisfaction. Our Gilbert, AZ, collision repair center is at 250 N Pasadena St, Gilbert, AZ, 85233, between Ground Zero Plumbing & AC and Arizona State Masonry. If you’ve experienced a car accident, or need a proper repair or maintenance check, don’t hesitate to call us at (480) 545-0870 to get a detailed estimate of your repair costs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (787)

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My Experience

It was a great experience and everyone was friendly and definitely if i need more body work done on the vehicle i would come back

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The service was excellent provided by Jayden and the lady in the front was very friendly. Got my car back on the same day, very impressive work.

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My Experience

Highly satisfied! Kaizen provides impeccable customer service and keeps you updated every step of the way. They made the entire process smooth and stress-free. I wouldn’t hesitate to return to them in the future.

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I would highly recommend kaizen to others

Repair Quality

Very professional, timely, they keep you updated through each process. From the front office to the staff very nice and friendly. I would recommend this place to others

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My Experience

The team at Kaizen Gilbert were friendly and very informative from the beginning and throughout the process. I appreciate the honesty and the work performed on my Juke!! We are back on the road in less than week and her body’s repair is unnoticeable! Thank you TEAM Kaizen Gilbert

Likely to Recommend

This team was AMAZING! I would recommend and return, hopefully not but if I need a collision center, they are my first choice!!!

Repair Quality

I was very impressed on the repairs and paint matching/blending!!!

Customer Service

Kaizen Gilbert’s team is amazing!!! Informative and open communication.

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Very friendly and informative

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Very friendly and informative

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My Experience

Every employee at Kaizen was personable and phenomenal

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I will definitely recommend Kaizen to anyone in the East valley in need of bodywork.

Repair Quality

Kaizen provided a great experience. Professional, helpful, flexible, efficient, timely and strong communication without over communicating. Everyone I engaged with was delightful.

Customer Service

Great experience

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My Experience

The repair looks great and everything was handled in a timely manner, also communication and regular updates were outstanding.

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My Experience

I have a 2024 Mach E and got rear ended on the freeway. Brought my car to them on a Monday and 5 days later my car looked brand new again. This shop was fast and high quality. The other driver’s insurance paid for the bill so I can’t speak on price, but my entire experience was outstanding with this shop. They also have a professional detailer who makes your car look beautiful after it is repaired which is a really nice touch. I feel spoiled from my experience at Kaizen because I do not think a car repair should feel this easy. I hope I am never in an accident again, but I will surely go to Kaizen if it does. 10/10.

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Amazing service and incredibly efficient.

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My Experience

Totally satisfied, the work done is awesome. I definitely would recommend your shop to others .I work with santan ford and will talk to them about referral of work

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Everything looked real good

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They did a great job with my explorer and their customer service is amazing.

Customer Service

My Experience

The receptionist was super helpful and really helped me understand the process. She took care of all the details. My car was fixed in a very short period of time and got it back in perfect condition. The manager was super helpful and kept me informed every step of the way. Can't compliment them enough. Super team.

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My Experience

I was beyond impressed with my experience at Kaizen Gilbert! From start to finish, their professionalism, efficiency, and customer service were top-notch. Carolyn at the front office keeps you informed every step of the way, ensuring a smooth and stress-free process. Jayden and his team are true experts—their work on my car was quick, thorough, and precise. What really sets Kaizen apart is how they treat their customers like family. They genuinely care about your needs and go above and beyond to deliver quality service. If you’re looking for an auto repair shop you can trust, look no further—Kaizen Gilbert is the place to go! Highly recommend!

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My Experience

Great communication and best of all quality work done

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