Kaizen - Gilbert
In operation 12 years.
At Kaizen Collision Center, we pride ourselves on the quality of our work and customer service. From the individual who does your repair estimate, to the pro artist that paints your vehicle, our staff members are perfectionists that give every car a special treat. Such professionalism will provide unparalleled peace of mind whenever you need repair work on your damaged vehicle. With certifications for collision repairs from 30+ major vehicle manufacturers, you can count on Kaizen Collision Center to repair your car right the first time. We always pay attention to tiny details throughout the process to ensure 100% customer satisfaction. Our Gilbert, AZ, collision repair center is at 250 N Pasadena St, Gilbert, AZ, 85233, between Ground Zero Plumbing & AC and Arizona State Masonry. If you’ve experienced a car accident, or need a proper repair or maintenance check, don’t hesitate to call us at (480) 545-0870 to get a detailed estimate of your repair costs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Greeted with a smile , listened to concerns, kept you notified of progress. Took you thru. Steps beginning to end. I would highly recommend to everyone looking for quality service.
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
From the time I walked in the door till I left. Greeted with a smile. Kept in the loop. Listened to me an acted on it.
Customer Service - 5.0/5.0 -
There was no tense feeling they made you feel like family. I will highly recommend Kaizen Gilbert to everyone
Returned Clean
Likely to Recommend - 0.5/5.0 -
Poor work and they do not stand by the results or respond when there are issues.
Repair Quality - 0.5/5.0 -
Poor fit on the fender that was replaced and no effort made to correct the issue.
Customer Service - 0.5/5.0 -
Will not call me back with a resolution to the poor work that was done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, convenient, and got the work done quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff is great! They know their business and they communicate well. Carolyn made every effort to accommodate me. I was surprised at how great my car looked. Excellent bodywork. I’m very impressed and satisfied. Thank everyone for their craftsman ship! Thank you Liz
Likely to Recommend - 5.0/5.0 -
Excellent svc from front desk to collision shop!
Repair Quality - 5.0/5.0 -
From my first phone call to Kaizen everything went smoothly. Carolyn is excellent at her job. Wonderful person kind, considerate and flexible. The repairs were completed ahead of time. I could not be more happy with collision repair. Very good people working here I highly recommend Kaizen Collision-Gilbert and Tempe. Thank you Carolyn!
Customer Service - 5.0/5.0 -
Excellent cust svc!!
Returned Clean
My Experience - 5.0/5.0 -
All the staff were very helpful and pleasant. They went out of the way to make sure we were happy with the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No problems with the repair
Customer Service - 5.0/5.0 -
All staff interactions were informative and pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Caroline was very good at communicating with me about when I could bring in my car and what the process would look like. Even though I didn't get to talk with Jayden, the work done on my car is exceptional. No issues with the timeliness or repair
Likely to Recommend - 5.0/5.0 -
Excelent through all the process
Repair Quality - 5.0/5.0 -
Excelent customer service and fast delivery
Customer Service - 5.0/5.0 -
Excelent personal service
Returned Clean
My Experience - 5.0/5.0 -
Amazing service and really helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Kaizen 100%
Repair Quality - 5.0/5.0 -
Great customer service, they clean and wash the car and did an excellent repair/paint work.
Customer Service - 5.0/5.0 -
Very professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would 100% be recommending Kaizen to others!
Repair Quality - 5.0/5.0 -
Since our first phone call the staff was friendly and very helpful throughout the whole process. I have had my repaired vehicle for a week already and I haven't had any issues. I'm very happy with the services provided. Thank you!
Customer Service - 5.0/5.0 -
The staff was friendly and knowledgeable. They stayed in good communication with me throughout the whole process.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely grateful to the team at Kaizen for the level of service and quality of work they provided throughout my repair process. Both Jayden and Carolyn were stellar to work with and certainly went well above my expectations when it came to addressing and resolving concerns that I had regarding the work being done. As a customer, it is refreshing to feel that you are being heard and your best interest looked after. Will definitely be referring anyone I know their way. Thanks again!
Likely to Recommend - 5.0/5.0 -
100%.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had an excellent experience working with Carolyn and Jayden during the repair process - they were both incredibly attentive and courteous throughout everything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at this shop was incredibly kind and thorough in every step of the repair process! They were faster than expected and did such an amazing job on my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had an awesome experience with Kaizen Jayden kept in touch updated on car progress and finished earlier than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carolyn was excellent. She’s very knowledgeable and a great communicator. Made the process much easier.
Customer Service - 5.0/5.0 -
Carolyn was amazing!