Kaizen - Glendale

4.7 (412reviews)
93%
4825 W Glendale Ave,  Glendale,  AZ  85301

In operation 13 years.

At Kaizen Collision Center, we’re committed to serving all your car repair needs and delivering outstanding customer experience. We’re one of Glendale, AZ’s most prominent certified body shops & collision repair centers. We offer highly trained body technicians and painters, industry-grade tools & materials, and a state-of-the-art facility to ensure the repair of your car is the very best possible. With certifications for collision repairs from 28 major vehicle manufacturers, Kaizen’s ultimate goal is to repair your car to the manufacturer’s specifications by applying the most advanced collision repair technologies and tools. If you’re looking for a professional and fast body repair and collision center in Glendale city, check out our shop at 4825 W Glendale Ave, Glendale, AZ 85301, several blocks west of La Pradera Park. Once you contact us at (623) 930-9795, we’ll be happy to discuss your automobile needs and create a personalized plan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.

Reviews (412)

Likely to Recommend

Repair Quality

My experience was Kaizen was a 10! Everyone was friendly and professional. They went out of their way to let me know what was going on with my car every step of the way. They did a fantastic job with my car repairs and helped me coordinate the insurance and car rental too. I would definitely recommend Kaizen Collision and will go nowhere else if I need any body work done in the future.

Customer Service

Excellent customer service!

Returned Clean

My Experience

Everyone from front desk reception through the work being done on my vehicle was exceptionally done and performed. Grant was my contact person and I highly recommend him! Grant made sure that I was aware of every step that was going on with the repair of my vehicle, that was from a motor vehicle accident. I got my car back on the date that was told to me when I drop the car off. As anyone knows in car repair, this is a feat onto itself! I know that there was professional care given in the repair of my car. I would highly recommend this mechanic shop!

Likely to Recommend

Repair Quality

Customer Service

Everyone that I dealt with, and setting up the work, the process of the work, being done, and the finishing and picking up in my vehicle was excellent! Everyone was very forthcoming with information.

My Experience

Great company efficient and lovely people kept me informed the entire time.

Likely to Recommend

I gave my best friend Grants name and there car is there now..

Repair Quality

Customer Service

Likely to Recommend

I would recommend anyone and everyone to this shop. They are very informative and treat you like family not just a random person.

Repair Quality

Customer Service

Returned Clean

My Experience

Grant not only provided a service, he provided an experience. He kept me in the loop of what was going on and he and his team had my vehicle looking like it just came new on the lot.

Likely to Recommend

Repair Quality

Customer Service

Grant not only provided an exceptional service. He provided and experience. I knew step by step what was going on with my vehicle.

Likely to Recommend

Repair Quality

My Camaro had its front completely destroyed but they left it brand new

Customer Service

Although I didn’t have correct payment they mad

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Perfect repair & paint job. Easy to work with.

Likely to Recommend

Repair Quality

Perfect job

Customer Service

Not even one problem or irritant

Returned Clean

My Experience

I like the communication and texts I was never wondering what was happening with my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kelli was amazing.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Grant was on top of everything. Very pleased

Likely to Recommend

Repair Quality

Grant was great, and everything was done quickly and exactly as they stated.

Customer Service

Returned Clean

My Experience

They kept me up to date on the repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

it was a frictionless experience.you all made me forget that this started off as a negative situation. From the moment i stepped into the shops front office things just got easier and easier. I have never been able to say that after an accident until now. The text message updates. Such a good idea, the close communication made me feel like I was witnessing the repair in real time, i can’t list them all but the icing on the cake was when I showed up at Kaizen at 5:25 pm to pick up my car and they said yes your vehicle is waiting for you out front and we’ll get your rental back to enterprise.for you. It’s uplifting to know some businesses and the people that run them still care. Thank you Kaizen Glendale. -gary romero

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repairs look amazing and the customer service was the best I’ve ever had from any company. Grant is one of the kindest employees I’ve ever had the chance to meet, especially in a situation where my car was hit. He took great care of my car and kept me updated daily. If I ever need body work done like this again, I will come back because of him and Kaizen’s stellar service.

My Experience

Excellent service. Kept me up to date on repairs and when to expect it to be ready. Thank you!

Likely to Recommend

We would definitely recommend kaizen to friends and family for repairs on their vehicles in the future.

Repair Quality

Excellent repairs

Customer Service

Excellent customer service. They stayed in constant contact and kept us up-to-date on a regular basis on timing of when the vehicle would be ready and what the status of the repairs were.

Returned Clean

My Experience

My experience with Kaizen was extremely positive from beginning to end. The staff was polite and helpful. I can't say enough good things about Kaizen. I would recommend them in a heart beat!

Likely to Recommend

I would definitely recommend Kaizen to my friends and colleagues!

Repair Quality

Great people. Wonderful service!

Customer Service

Customer service was awesome. I was kept updated every step of the way while my car was being repaired.

Returned Clean