Kaizen - Glendale
In operation 13 years.
At Kaizen Collision Center, we’re committed to serving all your car repair needs and delivering outstanding customer experience. We’re one of Glendale, AZ’s most prominent certified body shops & collision repair centers. We offer highly trained body technicians and painters, industry-grade tools & materials, and a state-of-the-art facility to ensure the repair of your car is the very best possible. With certifications for collision repairs from 28 major vehicle manufacturers, Kaizen’s ultimate goal is to repair your car to the manufacturer’s specifications by applying the most advanced collision repair technologies and tools. If you’re looking for a professional and fast body repair and collision center in Glendale city, check out our shop at 4825 W Glendale Ave, Glendale, AZ 85301, several blocks west of La Pradera Park. Once you contact us at (623) 930-9795, we’ll be happy to discuss your automobile needs and create a personalized plan.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will always recommend!
Repair Quality - 5.0/5.0 -
Amazing communication!
Customer Service - 5.0/5.0 -
Front desk girl is so nice!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed to a high standard.
Customer Service - 5.0/5.0 -
The receptionist was wonderful. She was knowledgeable and polite.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kelly is awesome, she kept us informed, and made sure all our concerns about the repair were answered and taken care of. She even got us a ride to the car rental. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job everyone!
My Experience - 5.0/5.0 -
They handle my car with care and also respond when I needed an update on my car thank you for ur service I hope but nothing the best for ur company 🤙🏽🤙🏽🤙🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
The repairs were continuously being delayed and there was no communication given to me
Returned Clean
My Experience - 5.0/5.0 -
Repair looked fine, but man. Prices are high.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The turn around was great timing. I was kept up to date everyday! Took great care of my car and would definitely go back if god forbid anything happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Threw away my apartment parking pass and is impossible to get a solution out of. It's been 5 days and I've yet to hear from any type of management to even apologize.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repairs look to be done well. However, the experience was very poor. Our service advisor was non-communicative and always telling us what we wanted to hear. Then we would call and get a different excuse as to why it wasn't ready when she claimed it would be multiple times. The painter had to repaint three times and a multitude of other excuses. The manager was nice at the end, apologetic, but also had excuses for the inept handling. I could never recommend this location to anyone. When you're without your vehicle for almost 3 weeks, it's hard to understand why there's no empathy for the situation. Also, the estimated expenses ended up being almost double and not once we're we updated, but their thought was insurance was taking the hit not us. I still think we should have been advised.
Customer Service - 1.5/5.0 -
Already answered
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Am very happy and pleased wit staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a nice fast experience with them . They kept me updated each day while they were finishing fixing my car . I would recommend them . Thanks