Kaizen - Glendale
In operation 13 years.
At Kaizen Collision Center, we’re committed to serving all your car repair needs and delivering outstanding customer experience. We’re one of Glendale, AZ’s most prominent certified body shops & collision repair centers. We offer highly trained body technicians and painters, industry-grade tools & materials, and a state-of-the-art facility to ensure the repair of your car is the very best possible. With certifications for collision repairs from 28 major vehicle manufacturers, Kaizen’s ultimate goal is to repair your car to the manufacturer’s specifications by applying the most advanced collision repair technologies and tools. If you’re looking for a professional and fast body repair and collision center in Glendale city, check out our shop at 4825 W Glendale Ave, Glendale, AZ 85301, several blocks west of La Pradera Park. Once you contact us at (623) 930-9795, we’ll be happy to discuss your automobile needs and create a personalized plan.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Dent was repaired and repainted with great quality, however when the car was buffed/polished it was done improperly resulting in the entire front fender and bumper to have extremely visible swirls.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was an excellent experience, I could not have asked for anything else.
Repair Quality - 5.0/5.0 -
The work was excellent and looks perfect. The attention to detail was very appreciated.
Customer Service - 5.0/5.0 -
Kelly was a pleasure to work with. She spent appropriate time with me and made certain I understood the steps and timeline for my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great good.. always kept me informed on the vehicle and when it’s going to be done on time..
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front office receptionist was amazing! Always helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing communication and quality work. The front office goes above and beyond to answer your questions.
Customer Service - 5.0/5.0 -
See previous response.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Awesome job! Well recomander.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very nice people and I thank them for their Speedy work that they done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Kelly made the whole experience a good one for me. Il definantly Be referring people to kaizen
Repair Quality - 5.0/5.0 -
Friendly employees and very timely service. Kelly was very welcoming, informative and helpful throughout the process. Id definantly recommend kaizen to my friends
Customer Service - 5.0/5.0 -
I love Kelly. She was amazing and I could tell she cared
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated on what was happening with my vehicle. Also, they spent a good amount of time on fixing my vehicle, and did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Bit of a drive, but workmanship was good
Repair Quality - 4.5/5.0 -
Took longer than expected, but final results were GREAT
Customer Service - 4.5/5.0 -
Friendly and accommodating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work is excellent.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The paint is lighter than the original
Likely to Recommend - 0.5/5.0 -
Poor work
Repair Quality - 0.5/5.0 -
The paint is silver, not silver/gray,the rubber part that attached to the fender is coming off, a Plastic part for directing air behind the grill air is coming off, very poor work
Customer Service - 2.5/5.0 -
Kelly didn't know what parts were there, or being ordered
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already mentioned to family and friends that they should go there if the need any car repairs.
Repair Quality - 5.0/5.0 -
Kelly was very professional and her customer service was excellent. She kept us informed of the process with our car. Kevin was also very helpful when we pickup our car. Thank you.
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful.
Returned Clean
Likely to Recommend - 3.5/5.0 -
I probably would recommend the shop because they are better than most repair shops. In other words, they all are bad!
Repair Quality - 2.5/5.0 -
When I got my car back it looked great! However, the process took longer than originally told and there was ZERO communication during the process.
Customer Service - 5.0/5.0 -
People were friendly when I did talk to them but I had to instigate all communication.