Kaizen - Glendale

4.6 (412reviews)
91%
4825 W Glendale Ave,  Glendale,  AZ  85301

In operation 13 years.

At Kaizen Collision Center, we’re committed to serving all your car repair needs and delivering outstanding customer experience. We’re one of Glendale, AZ’s most prominent certified body shops & collision repair centers. We offer highly trained body technicians and painters, industry-grade tools & materials, and a state-of-the-art facility to ensure the repair of your car is the very best possible. With certifications for collision repairs from 28 major vehicle manufacturers, Kaizen’s ultimate goal is to repair your car to the manufacturer’s specifications by applying the most advanced collision repair technologies and tools. If you’re looking for a professional and fast body repair and collision center in Glendale city, check out our shop at 4825 W Glendale Ave, Glendale, AZ 85301, several blocks west of La Pradera Park. Once you contact us at (623) 930-9795, we’ll be happy to discuss your automobile needs and create a personalized plan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.

Reviews (412)

Likely to Recommend

Repair Quality

Efficient, careful, friendly

Customer Service

I just don't give 10's!

Returned Clean

Likely to Recommend

I would recommend to friends and family members or a stranger from the street because they work is great, and they do quality repairs

Repair Quality

Gabriel the body tech did any amazing job all the body lines are even and parts line up perfect and the painter Rafa did an amazing color match and leaving it so glossy

Customer Service

They’re were very communicative. They kept me up-to-date thru the process They have a very professional staff.

Likely to Recommend

Repair Quality

My door makes a rattling noise when closed and I am thinking about bringing it back to get looked at.

Customer Service

When I informed the shop that I was erroneously informed that mt car was ready before it was actually ready, they insinuated that I misunderstood the message.

Returned Clean

Likely to Recommend

Repair Quality

Took a awhile and was talked down to

Customer Service

Was talked down to and was rarely called. Text or email was the norm

Likely to Recommend

Repair Quality

My little SUV looked beautiful, just like new.

Customer Service

The staff was friendly and helpful. They were very knowledgeable and professional.

Likely to Recommend

Repair Quality

Everyone was so nice and very communicative though out the repair process. Unfortunately, they did not reconnect my drivers side door locking panel and the button doesn’t work. My husband has been attempting to fix it, but I don’t really want to be without my car again to bring it in. It’s been 6 days being creative locking my door and a frustrated husband.

Customer Service

Everyone was very nice and communicative.

Returned Clean

My Experience

first day I'm completely satisfied. My car works wonderfully. Thank you so much for all your expertise and help.

My Experience

Everyone was super polite especially Rosaelena. I got timely updates and the repair was done perfectly. They changed my battery for free too. Thank you Kaizen Team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Muy bien conteno

Likely to Recommend

Buen trabajo

Repair Quality

Muy buenos trabajos

Customer Service

Muy buenos trabajos

My Experience

I couldn’t be happier with the service I received! The repair was flawless — my car came back looking brand new, completely cleaned and polished. I was informed every step of the way — from the moment they received the vehicle to updates on parts, repair progress, and pickup date. Truly professional, transparent, and customer-focused. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have!!!

Repair Quality

Great communication from start to finish. Completed work was amazing!!! Thank you so much for returning our van beautifully repaired and spotlessly clean!!! The best service ever!!! Thank you!!!

Customer Service

Every question answered in a professional manner.

Returned Clean

My Experience

Met the entire staff! Naomi, Rosaelena, Gabe, Rafael, Chava, Miguel, and Oscar. From the moment I dropped my car off for repairs, they made sure this would be as easy of a process as possible. Kept me updated multiple times throughout, and they got my car adas system, and custom stripes done without a single question from me. Top that off with getting my car back 3 days early! I hope I never have to come back in, but I know Kaizen Glendale will always have my back! Thank you all!

Likely to Recommend

Ill make sure anyone I know that needs work done will goto Kaizen Glendale.

Repair Quality

Just great job by the entire team!

Customer Service

Treated me as if I was their only customer, despite several vehicles being there.

Returned Clean

Likely to Recommend

Personal workers all nice.

Repair Quality

Kaizen. Was a really good and friendly Service they all work hard in order to finish on time kip me informed.

Customer Service

Todos son muy buenos me informaban paso A paso de todo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

10/10 Great job!!!

Likely to Recommend

Repair Quality

The car looks great!

Customer Service

Great folks!

Returned Clean

Likely to Recommend

Repair Quality

Very Satisfied, Looks like new!

Customer Service