Kaizen - Glendale

4.6 (412reviews)
90%
4825 W Glendale Ave,  Glendale,  AZ  85301

In operation 13 years.

At Kaizen Collision Center, we’re committed to serving all your car repair needs and delivering outstanding customer experience. We’re one of Glendale, AZ’s most prominent certified body shops & collision repair centers. We offer highly trained body technicians and painters, industry-grade tools & materials, and a state-of-the-art facility to ensure the repair of your car is the very best possible. With certifications for collision repairs from 28 major vehicle manufacturers, Kaizen’s ultimate goal is to repair your car to the manufacturer’s specifications by applying the most advanced collision repair technologies and tools. If you’re looking for a professional and fast body repair and collision center in Glendale city, check out our shop at 4825 W Glendale Ave, Glendale, AZ 85301, several blocks west of La Pradera Park. Once you contact us at (623) 930-9795, we’ll be happy to discuss your automobile needs and create a personalized plan.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.

Reviews (412)

Likely to Recommend

It was good service just very late

Repair Quality

There were many delays that were inconvenient

Customer Service

Very good

Returned Clean

My Experience

The mechanics kept in touch with me to give updates on my car. The work they did is perfect. I would highly recommend Kaizen Collision Center.

Likely to Recommend

Repair Quality

The mechanics at Kaizen called me throughout the process of my car being repaired to give me updates. I would highly recommend Kaizen.

Customer Service

My Experience

Frequently updated about the repair process, good customer service, and professional service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Workmen ship good job and quick response time.thank you .best

Customer Service

My Experience

Everyone over there was absolutely amazing! They listened to my concerns and made sure everything was perfect When I picked up my vehicle. They stayed in great communication with me and we’re always friendly. Every time I called! I highly recommend them to everybody!

Likely to Recommend

I will highly recommend them to everyone

Repair Quality

All of you were absolutely amazing! Thank you for making the process so smooth. You did an incredible job on my car! Thank you!

Customer Service

Everyone was awesome!

Returned Clean

Likely to Recommend

Repair Quality

The team took care of my concerns with the repairs completed by a third party company. They even covered a rental for the time needed for corrective repairs (2 days). They made sure I was aware of every step of the process and were always happy to address any questions or concerns. Great team overall, great customer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Was not told the payment could not be paid in cash. And learned that using a card required an extra charge.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No it’s me, Sandra the owner They were very professional, my car was totaled but if I had to have any work done on any car, I would have them do it, they came with high reviews

Likely to Recommend

At the very most the car should have been ready in two weeks

Repair Quality

Took one month to replace two wheels and two tires. When the wheels were replaced we returned the rental car and went to pick up our car when we arrived, they told us one of the wheels had a hole in it so they would have to replace it. We got another rental car and returned home. We waited another 5 days. When the car was ready we found out that there was a small difference in price for the new wheel. They had our car for a month to replace two wheels and two tires.

Customer Service

My Experience

My car looks good and it was done a day ahead of time.

My Experience

My car looks great!!

Likely to Recommend

Already sent someone

Repair Quality

They did an amazing job on my car! I already referred a friend!!

Customer Service

Everyone was very friendly and helpful

Returned Clean

My Experience

Everyone was friend and helpful. Overall great employees and place

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job! It looks good as brand new! Kelly was great with communication and great turn around. My car battery ended up dying and she even called to see if I would like to replace it. Very Very appreciative!!! Would go here again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and keeping us informed with the process thank you all- we were very happy to get our vehicle back before the expected date

Likely to Recommend

2nd time we used them very satisfied

Repair Quality

Kept us informed

Customer Service

Very helpfull

Returned Clean

Likely to Recommend

Repair Quality

They did a fantastic job repairing the damage that was done to my truck plus went beyond and took out the dings around the damage. The paint job was spot on

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Trabajo eficiente y bastante rápido

Customer Service

Muy atenta

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service