Kaizen - Leavenworth
In operation 38 years, 10 years at this location.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Insurance work on newer car, yes. Older car no
Repair Quality - 5.0/5.0 -
I gave them a 10 because this crew works on commission. The experience was underwhelming to say the least but I was cash customer on an older vehicle. I’m sure if it was a newer vehicle and an insurance claim it would be better. In fact we have used them before for insurance work and things went fine.
Customer Service - 5.0/5.0 -
Manager was great. The person that was supposed to handle the job not so much
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
There's no way we'll ever recommend Kaizen.
Repair Quality - 0.5/5.0 -
It wasn't really a repair, since the car ended up being totaled. But we asked to have it put back together so we could drive it while car hunting. You did a terrible job putting it back together I've had to purchase push rivets and put panels back together. I had to bring the vehicle back to get a better job done. The first time when I drove home, the engine shield hadn't been attached to the front bumper, and whenever I drove more than 30 MPH, the wind resistance pushed the shield low enough to scrape the road. If I had gone highway speeds, it would have been ripped off. At home I attached it to the front bumper with some push rivets left in the car. When I came to pick the car up after they did a better job, the shield was once again not attached to the front bumper. A front panel was not put back in place. The rear bumper wasn't screwed in place and would have probably blown off the car at highway speeds if I hadn't screwed it into place.
Customer Service - 0.5/5.0 -
I understand the insurance company wasn't going to pay you to put it together, but we offered to pay more than you charged to have it done right, or at least adequately. I mean, it would cost us $500-$1,000 to rent a car until we get another one. But the thing that really upset us most was that there was no advance notice that we might not be getting the car back once it was totaled. You did warn us you might find more damage and that the car could be totaled, so we were prepared for that. We weren't prepared to be left without a car. So that is information would have been really, really helpful up front.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very happy with all their services!
Repair Quality - 5.0/5.0 -
Kaizen Collision Center was great across the board with body work, communicating & having our rental services on-site! Rosie was great along with all her coworkers!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
While it took a bit longer to get my car back than initially stated, the repairs look fantastic. Im cery happy with the way everything looks and the interior of my car was detailed, which I didn’t expect. I can’t say anything bad about my experience at Kaizen and I will return in the future.
Customer Service - 5.0/5.0 -
Everyone was really nice and professional and I received constant updates about the status of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great attention to detail, wonderful staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris and the team did a fantastic job putting my car back together. After the repair was done I noticed an odd electrical problem, and once again the team did a great job troubleshooting it and keeping me well-informed on the progress.
My Experience - 5.0/5.0 -
Their service was done in a timely manner and they were very effective at communicating!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done a great job looks really good you went above and beyond the car by cleaning my truck couldn't ask for more you guys doing great thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I m full satisfied