Kaizen - Leavenworth
In operation 38 years, 10 years at this location.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very happy with the outcome…perfect paint match. Receptionist is very nice and courteous.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fix that BBB rating of F and you might get more business. I appreciate that you cleaned the inside of the car.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Totally professional. Great bringing my car here. Total trust in the work done. Thank You😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris Shuman is very good at his job and deserves a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did amazing work and fixed everything properly they also give a lifetime warranty
Repair Quality - 5.0/5.0 -
My car was considered fully totaled. I was heartbroken and was told to take it somewhere else my insurance company told me about Kaizen when they had my car towed there to start repair. My car is better than it was before seats look new everything is amazing. They were helpful and held my car for free until I came up with all of my deductible. It took some time and I was down without having transportation for awhile. But seeing my car looking as if it never was damaged they are very skilled at what they do thank u all so much and again I apologize for the misunderstanding wonderful company
Customer Service - 3.5/5.0 -
Only because I had to call most of the time because they were mainly dealing with the insurance company. But after awhile they reached out to me and gave me information on the time and process of everything.
Returned Clean
My Experience - 5.0/5.0 -
Great service. Very happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very happy with this experience.
Likely to Recommend - 4.5/5.0 -
Overall, great work, good communication and the work was done correctly.
Repair Quality - 4.5/5.0 -
Overall, great work was done with minimal delay. I am happy with the outcome and the communication I received. Hopefully will never need to have work done again but could see myself going back.
Customer Service - 4.0/5.0 -
Service was good. While my truck was in the shop they kept me up to date on everything. Only issue would be when my parts where on back order, I did have to pick up my truck and was told they would call when parts are in and I would get my truck back in right away. I did have to call the shop 3 months later for an update on parts, which had arrived a week early or two earlier and had to work with the shop to get my truck back in mid December.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I am grateful that you were able to get my vehicle done before I left the country. It came at the expense that it was rushed and there was something that didn't get plugged back in that required me to go back for 2.5 hours to get finished. Your customer service is amazing, and room for improvement is to rush less and focus on quality. Thank you!!