Kaizen - Leavenworth
In operation 38 years, 10 years at this location.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super clean job. Involved in accident where the other party was at fault and fortunately insured. Original estimate was very thorough (more so than two other shops I received estimates from). Once the work started, they found further (minor) minor damage and addressed. I do not have a trained eye for color, but do believe they did a great job in matching/blending. Very pleased with the results.
Customer Service - 5.0/5.0 -
Customer service was great. Upfront they let me choose the amount of involvement in the process. I didn't need to hear all the minor movement, but did appreciate status updates, regarding parts availability, progress, additional work. Once done, they emailed a file of all the work done and pics taken to include with the vehicle for the next owner (if there ever is).
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was so great!!! From the communication/updates to how my car looked 10/10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The place was worth the wait. The body work is top notch. I can’t believe how well the new paint matches. I couldn’t find anything wrong, but they back their work, so if I find something I missed later, they’ll take care of it. The people in charge of client communications were way better than I’d expect. Crazy knowledgeable and even went above and beyond. My insurance said I owed more than the deductible because they apparently issued me a check months back. I opted for fix, not payout. Never got a check. So it was uncashed. My insurance was passing me around departments, putting me on hold every time. While waiting, Chris from the shop called me and told me he had the Insurance company cancel the check, and we were all good. Thanks Chris! I do have one ‘complaint’. Truth is, I found it funny. Laughed out loud when it happened: The internal air was off when I got my car. I turned on defrost, and dust from the body work shot out everywhere. It was snowing dust. And they added such a nice touch by vacuuming and wiping down the interior…. 10/10 recommend. They’re backed up for a good reason.
Customer Service - 5.0/5.0 -
The people in charge of client communications were way better than I’d expect. Crazy knowledgeable and even went above and beyond. My insurance said I owed more than the deductible because they apparently issued me a check months back. I opted for fix, not payout. Never got a check. So it was uncashed. My insurance was passing me around departments, putting me on hold every time. While waiting, Chris from the shop called me and told me he had the Insurance company cancel the check, and we were all good. Thanks Chris! The young woman at the front desk was great too. Even though I wasn’t when we first met. I was frustrated with insurance and the process, and I extended that frustration to her, which wasn’t fair at all. This obviously wasn’t her first rodeo! Doesn’t excuse my behavior. But I was grateful for her professionalism and understanding.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Windshield washer was not spraying, but started after 3 hours into my drive back to Cheyenne
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The wheel arch molding was lose and clicking and I noticed it when I got home after picking the vehicle up. I had to go back to the shop so it could be fixed. After they try to fix it, it will still loose, and they try to give the excuse of “that’s the best it’s going to get because of the accident”. I didn’t take that answer because I wanted the same way it was before the accident. They had to talk to the insurance for the approval of the new part and the insurance approved it. I’m still waiting for the call so they can finish the job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The lady at the front desk was very nice and helpful.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
even though you change hands too much, I do feel the staff knows their jobs and do a great job on the vehicles.
Repair Quality - 5.0/5.0 -
I bring my cars to this shop because I feel the work is done well. Not sure how I feel about the shop changing hands so much over the years. Originally, I started bringing my cars here because I was familiar with the owner and staff.
Customer Service - 5.0/5.0 -
the front office staff are pleasant and curtious.