Kaizen - Leavenworth
In operation 38 years, 10 years at this location.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You all were very helpful and kept me informed. The General Manager, Christopher and especially Rosie were very kind and pleasant. You do see a sense of teamwork there which displays quite well. Thank you all for all you do.
Likely to Recommend - 5.0/5.0 -
I will definitely recommend going to Kaizen. It started out with the General Manager, Ricky to explain what I should do he was easy to speak to. Then Christopher explained what was going to be done. Actually, they both explained very well what they needed as we did a walk around of the damaged vehicle. Then Rosy improved my experience greatly with her kind assistance. I was stressed, but Rosey did well by calmly assisting me. When I 1st arrived at Kaizen, I seen Rosey walking in the parking lot. I asked her a question and she answered very kindly. She won me over that moment. When things are stressful a person who answers in kindness as Rosey did it helps. Thank you ALL!!! I did complete a survey already. I am so sorry ya'll didn't get it. I gladly completed this again. With the top notch service I have received. No problem doing this again. I hope you receive this.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As soon as I had entered your facility, I was greeted with bright affection from Rosie at the front desk, to Rick, who offered me something to drink, as he was passing through( Rick I believe is either the top banana there at Kaizen, or close enough). To Chris , whom I had the pleasure to work with as my vehicle was being serviced. I was informed about the vehicle as it was being repaired and when it will be completed. When I arrived to pick up my vehicle, my vehicle was washed and waxed vacuumed. It looked detailed! What a beautiful surprise! Rosie walked around the vehicle with me and ask me do I see anything of concern and if I do, they will definitely take care of it. I was also told by Rosie and Chris that if somethings not right or doesn’t feel right when driving, give a call and bring the vehicle right back in to them and they will take care of the issue. That is above the warranty that they offer that is called brilliant customer service skills and I am very pleased with their work as well as their customer service skills. Thank you, Rosie, Rick, and Chris I appreciate you very much and I pray more business and success to you.
Likely to Recommend - 5.0/5.0 -
Excellent team to work with and also a team who provides top-notch work!
Repair Quality - 5.0/5.0 -
I was very impressed with the quality of work provided. Repair work looks like nothing even happened and they were able to fix it over a week ahead of schedule!
Customer Service - 5.0/5.0 -
The team was able to walk me through each step of the process and answer any questions I had. They were very kind and patient while I got things ready for them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredibly quick work and they kept me very updated. Great service and kind people!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Had a bad first experience would not like it to happen to a friend.
Repair Quality - 2.0/5.0 -
Truck wasn’t finished when I went to pickup. Even tho they called and said it was ready.
Customer Service - 5.0/5.0 -
Staff was great handled the situation kind matter.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job getting my vehicle fixed ahead of schedule and with great quality checks on the competed work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
YOU CALLED ME A LIAR TO MY INSURANCE COMPANY YOU CAUSED ME STRESS AND A FEW SLEEPLESS NIGHTS SHAME ON YOU AND YOUR UNPROFESSIONALISM !!!!!!!
Repair Quality - 0.5/5.0 -
Travelers insurance company launched an 'investigation' of my claim based on YOUR staff telling them that my claim included PREVIOUS damage. So untrue !!!! I had pictures and witnesses that backed up my claim. WHY WOULD YOU DO THIS TO YOUR CLIENT ? You caused me undue time and stress as well as CALLED ME A LIAR.
Customer Service - 0.5/5.0 -
See before comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new. He did a great job on the hail damage repair