Kniesel's Collision - Natomas

4.9 (8,896reviews)

97%

(916) 419-4555

1200 Del Paso Rd #140, Sacramento, CA 95834

97%

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1200 Del Paso Rd #140
Sacramento, CA 95834

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About Kniesel's Collision - Natomas

See Photos

1200 Del Paso Rd #140
Sacramento, CA 95834

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 58 years, 18 years at this location.

Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Rivian Passenger – R1T/R1S

Tesla

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Website

Reviews (8,896)

Sort By:
Newest
Rating

7,439 Customers Rated

5 Stars

72.7% Complete

(6470)
4 Stars

6.7% Complete

(594)
3 Stars

1.3% Complete

(120)
2 Stars

1.2% Complete

(104)
1 Star

0.4% Complete

(37)
< 1 Star

1.3% Complete

(114)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including frequent text and call updates that kept customers informed at every stage. Timeliness is a recurring highlight, with numerous customers pleasantly surprised their vehicles were completed ahead of schedule. The front desk staff and service advisors are widely recognized for being friendly, professional, and knowledgeable. Complimentary interior and exterior detailing upon vehicle return is frequently mentioned as an unexpected and appreciated touch. A small number of customers noted areas for improvement, including occasional delays, minor paint or part discrepancies, and a desire for more thorough final inspections before vehicle handover, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent services overall. Repair were outstandingly good and the front desk customer service team was excellent."

"... choice for body repair services for many years. Their work is consistently excellent, and I have always been thoroughly satisfied with the results." Read more

"Area repaired looks brand new."

"The best service I could ask for; they are quick and reliable, and most importantly the communication with clients is top tier. I appreciate ..." Read more

"Kniesel's Natomas did an amazing job with the repairs. The car looks like new again. Thank you!"

"Really great customer service. Was told my car would be done on Friday and they finished two days early. Also detailed the car so ..." Read more

"Great service, ready when was promised"

"The repairs were completed timely. They found additional repairs required, and quickly obtained approval from ..." Read more

"Vehicle was ready before the original date."

"Vehicle was ready a week before the estimated time with no lack of service. Excellent work."

"Kniesels does quality work, they communicate proactively with customers, and they stand by their work. They are our go to repair ..." Read more

"Professional staff were in constant communication, and kept me informed of every step of the process. My Tesla looks perfect."

"Great job on the repair. I appreciate being kept in the loop on progress and timing. Thanks for dealing with insurance. Much easier than ..." Read more

"Loved the text message updates!"

"... I even thought I would be regarding a car repair. The communication was stellar." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent services overall. Repair were outstandingly good and the front desk customer service team was excellent."

"... choice for body repair services for many years. Their work is consistently excellent, and I have always been thoroughly satisfied with the results." Read more

"Area repaired looks brand new."

"The best service I could ask for; they are quick and reliable, and most importantly the communication with clients is top tier. I appreciate ..." Read more

"Kniesel's Natomas did an amazing job with the repairs. The car looks like new again. Thank you!"

"Really great customer service. Was told my car would be done on Friday and they finished two days early. Also detailed the car so ..." Read more

"Great service, ready when was promised"

"The repairs were completed timely. They found additional repairs required, and quickly obtained approval from ..." Read more

"Vehicle was ready before the original date."

"Vehicle was ready a week before the estimated time with no lack of service. Excellent work."

"Kniesels does quality work, they communicate proactively with customers, and they stand by their work. They are our go to repair ..." Read more

"Professional staff were in constant communication, and kept me informed of every step of the process. My Tesla looks perfect."

"Great job on the repair. I appreciate being kept in the loop on progress and timing. Thanks for dealing with insurance. Much easier than ..." Read more

"Loved the text message updates!"

"... I even thought I would be regarding a car repair. The communication was stellar." Read more

Paula (Mercedes-Benz owner) reviewed 8/25/26

We were very pleased with the service provided by you body shop and customer service your company provided from the time we brought our vehicle was brought in for an estimate, keeping us informed of the progress and once we picked up our vehicle.

Sandy (Honda owner) reviewed 8/25/26

Excellent service truly goes above and beyond expectations.

Christopher (Tesla owner) reviewed 8/24/26

Always a great experience

Diego (Honda owner) reviewed 8/24/26

Quick and easy!

Sukhvinder (Tesla owner) reviewed 8/24/26

Shawn was always available to answer my questions. Repairs were completed on time and done well.

Everyone was professional and courteous

Crystal (Hyundai owner) reviewed 8/24/26

I have already recommended them to a family member.

Excellent quality.

Great communication and helpfulness. All along the estimate and repair process, Kniesel’s communicated with me by text and phone expertly. They also arranged for a ride for me to rental car place and turning in my rental car after repairs completed.

Deborah (Honda owner) reviewed 8/24/26

Very satisfied

I appreciate all the help I received from Kniesel's.

Hardik (Tesla owner) reviewed 8/24/26

Kiyung (Tesla owner) reviewed 8/24/26

Linda (Tesla owner) reviewed 8/24/26

They were professional, quick, and friendly. My car looks great. I am very satisfied.

They were great.

Still great

Deidre (Subaru owner) reviewed 8/24/26

Maureen ?Mimi? (BMW owner) reviewed 8/24/26

excellent customer service. Andres was the best. Really worked hard to meet my needs and my car looks great.

Andreas went above and beyond.

Dana (Tesla owner) reviewed 8/21/26

Thank you to Jimmy for all the clear communication and support while my car was being repaired. Such an amazing customer service experience.-I appreciate it!

Gabriela (Toyota owner) reviewed 8/21/26

Marsha (Toyota owner) reviewed 8/21/26

Jacqueline (Subaru owner) reviewed 8/21/26

After the repair, my car looked like nothing had happened.

The people there are friendly and they show a responsibility for their workmanship.

I would give it a 10 if you got it right the first time.

The account manager was polite and professional.

Roland (Chevrolet owner) reviewed 8/21/26

Donna (Hyundai owner) reviewed 8/20/26

Tricia (Toyota owner) reviewed 8/20/26

Angie (Ford owner) reviewed 8/20/26

Angy

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Kniesel's Collision - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Kniesel's Collision - Natomas

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (8,896)

7,439 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0