Kniesel's Collision - Natomas
In operation 58 years, 18 years at this location.
Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
other than the ongoing problem with the check engine light, Kneisel's went above and beyond anything I could have ever expected from an autobody shop. Especially Justin Kneisel who was so exemplary in his communication with me and with the servicing of my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Positive: Very good customer service from front desk and appraiser (Blake). Great use of text and email to keep customer informed. Constructive Criticism: Wait at initial appraisal was too long and filling out information at intake that had already been provided over the phone was...curious.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was surprised that the car was 7 days earlier ready than estimated. Was kind of strange but better this way than a week late
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
would definitely
Repair Quality - 5.0/5.0 -
quickest most efficient and stress free auto repair I have ever had
Customer Service - 5.0/5.0 -
tamara was awesome
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
all repairs on my truck were not completed n it has to go back in
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very helpful and explained everything to me in detail before it happened.
Customer Service - 5.0/5.0 -
Everyone was nice to me. I was very confused with what I was doing and staff were very nice and helped me a lot.
Returned Clean
My Experience - 5.0/5.0 -
You did an excellent job. Very prompt & professional. I will certainly use you again if need to and will definitely give your name for referrals.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My 2nd time taking my vehicle to your natomas location. Each time has been pleasant experience dealing with an unpleasant situation. I will continue to reccomens your services to family and friends in need of body work
Likely to Recommend - 5.0/5.0 -
Iv already referred one family member