Kniesel's Collision - Natomas
In operation 58 years, 18 years at this location.
Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am completely satisfied.
Returned Clean
My Experience - 5.0/5.0 -
The girls in the front of the office were super nice and friendly. Jimmy, the guy that was helping us was super nice and always kept in contact on what they were doing to the car and when the car got done. Excellent customer service. They did a nice job on the repair too, really fast and friendly. Thank you guys!
My Experience - 5.0/5.0 -
Very professional, friendly, and very informative throughout the whole process. The repair was very quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great company with friendly staff. I would recommend there business to anyone getting there vehicle appraised and repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great. Only issue was non working brake light after pick up, seems a final check should have caught that so didn’t have to come back. Other than that was great
Customer Service - 5.0/5.0 -
Everyone was great to deal with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Better than I thought I was going to get awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sarah and staff were very customer oriented.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work on the repair and the communication from the whole team. My front driver's door handle sustained a small but extremely visible scratch during the repair. I trust that this will be easy for your shop to fix when I bring the car back. I texted a picture of the scratch to the number the shop is uses for its communication. But again, excellent work and communications!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was great but also inaccurate! A text was received Friday 6/19 that repairs were on time to be completed on Tuesday 6/23, then another text was received an hour later that my car was ready for pick up Friday 6/19. I then received a call about picking up my car. Unfortunately, I was at work and couldn’t get off until 5PM. It takes me an hour to get to the shop which closes at 5 as well as the rental office. I was not able to pick up my car until Monday 6/22. If I would have known the repairs would be done Friday, I could have made arrangement to leave work early so I could return my rental and pick up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service. Sean was great!