Kniesel's Collision - Natomas
In operation 58 years, 18 years at this location.
Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Sara was extremely helpful updating 4Runners progress. . Car looks good, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jimmy was easy to work with and great with communications.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car came out fantastic. Would recommend their service to anyone. Great communication along the way to let me know what step they were at. In the process.
Customer Service - 5.0/5.0 -
The car came out fantastic. Would recommend their service to anyone. Great communication along the way to let me know what step they were at. In the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very profesional staff members and well done Job on my truck.
My Experience - 5.0/5.0 -
I do have to take my car back for one adjustment, but overall I am satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
How can I provide a feedback if the job has not been completed sent me another feedback once it has been completed and stop. Emailing me the surveys until then.
My Experience - 5.0/5.0 -
The service was superb. The car repairs were perfect and the car was unexpectedly spotless inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb service
Customer Service - 5.0/5.0 -
Superb service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, everyone was very polite and explained the process and kept me up to date. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I used Kniesel’s for both my vehicles. They were referred to me, and I would definitely refer Kniesels to everyone.
Repair Quality - 5.0/5.0 -
The communication, timeliness, attention to detail and quality of work was top notch!
Customer Service - 5.0/5.0 -
The front office staff and technicians were all very professional and accommodating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Yes. Based on my experience, I would recommend them to friends and family. The repairs were completed on time, communication was good throughout the process, and the overall experience was positive.
Repair Quality - 3.5/5.0 -
Overall, I was satisfied with the repair process. The repairs appear to have been completed properly, and the turnaround time from Tuesday to Thursday was good. My only disappointment was with the rental vehicle. The available options were either a minivan or a premium SUV, and I wasn’t interested in driving a minivan. As a result, I ended up with the SUV, which meant additional fuel costs during the rental period. Since my vehicle is a Tesla, a comparable sedan or electric vehicle would have been a better fit and would have avoided the extra out-of-pocket expense for gas. Other than that, the repair experience was positive, and I appreciate the work that was done on my vehicle.
Customer Service - 4.0/5.0 -
The staff was helpful and got me into a vehicle quickly, but I was disappointed by the available options. The choices were limited to a premium SUV or a minivan, and there was no comparable sedan or electric vehicle available. As a Tesla owner, the SUV resulted in additional fuel costs that I would not normally incur.