Kniesel's Collision - Rocklin
In operation 58 years, 23 years at this location.
Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Anyone using this company would be totally happy with it like I was
Repair Quality - 5.0/5.0 -
This company was so business like so friendly.They washed the inside of my car.They wash the outside of my car which was such an amazing blessing.They are just the best, and they do the best work too
Customer Service - 5.0/5.0 -
Everyone was so friendly and informative, and they said when the car would be ready.And it was ready on that day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes, there was something that was missed. It was the Permaplate for the paint. However, Heidi explained the process to me and I contacted CSAA. I anticipate hearing from Kniesel's on when that final repair can take place.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really excellent service. I initially received a quote 5x higher and would take twice as long at the Kniesels, Citrus Heights. I decided to visit the Rocklin location for a 2nd opinion. At Kniesels, Rocklin, Evelyn and team went above and beyond to not only appropriately diagnose and fix my auto issue within 24 hours but also repaired my cup holder(without me asking), provided a free car wash and gave a 20% discount to boot. By the time I left I felt like I was driving a brand new car. I can tell that customer experience is important to this team. I’ve found a new trusted partner for any auto collision needs. I’ll be referring friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job,looks nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very satisfied. The work was done as they estimated, the staff was top notch, communication was very good, and the finished repair couldn’t have been better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job and communicated progress along the way.
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You are all wonderful and so great to work with
Likely to Recommend - 5.0/5.0 -
Kneisels is amazing!
Repair Quality - 5.0/5.0 -
Quality work. Above and beyond looks better than new!
Customer Service - 5.0/5.0 -
Amazing customer services and excellent communication as well as going above and beyond my expecting for the automotive results. Looks amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
My name isn't Max. You guys keep addressing my husband instead of me, even though the car is exclusively in my name (purchased before the marriage), I'm the only one you've ever spoken with, and you're corresponding with me. This rating did get bumped up because I appreciated the fact that you ran a diagnostic for me a week after I picked up the car, for something that turned out not to be related to the accident (I thought it might be). So that impressed me overall. But it's outdated to list the car owner automatically as the husband.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Julio was great to work with. He kept me apprised of the status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend.
Repair Quality - 5.0/5.0 -
They did a great job. We are happy with the results.
Customer Service - 5.0/5.0 -
Car looks great! Excellent communication.
My Experience - 5.0/5.0 -
I had to take my car to be fixed after a minor accident and I was very satisfied with Kniesel's Collision. Julio is the best. He kept me informed texting or calling me. My car was fixed on the set schedule. Everything was easy, no stress. I highly recommend Knielsen's for anyone who goes to the stress of accidents, and on top of it have to deal with the repair of the car. Knielse's will take care of that part. Thank you all so much. My family did not even believed that the car was damaged after the repair. The job was perfect, it looks like just as it was before the accident. I am very happy with my decision to take my car to them.