Kniesel's Collision - Rocklin

4.9 (8,375reviews)
97%
4680 Pacific Street,  Rocklin,  CA  95677

In operation 58 years, 23 years at this location.

Est. 1968. Kniesel’s Collision is a family-owned group of collision centers with 8 locations throughout the Greater Sacramento area. Our approach is based on our six Core Values: Quality, WOW Customer Service, Integrity, Family, Humility and the Golden Rule. At Kniesel’s Collision, we understand the disruption an accident can bring to your life. We create a personalized approach by providing high-level communication and an impeccable repair experience for each customer who walks through our doors. This is why our state-of-the-art facilities continue to achieve the highest customer satisfaction scores in the auto repair industry. Each repair is backed by a 100% guarantee of our workmanship. Our promise to you is simple – 100% customer satisfaction. It’s Job #1.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
Hyundai
I-Car
Kia
Nissan
Scion
Subaru
Toyota

Reviews (8,375)

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My Experience

Likely to Recommend

100%, gorgeous facility. Awesome staff- Chris, Jason they are all great and my car looked brand new!!

Repair Quality

I was blown away by the thoroughness and professionalism. Great staff and I love how my car turned out- better than when I brought it in! So much better!

Customer Service

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My Experience

Kniesel's had my car for two weeks. I got a phone call saying my car was ready, but it wasn't done. Rear defroster cable was not connected to the windshield. Other than that my car looks great.

Likely to Recommend

Great work!!! Best in the area.

Repair Quality

It would be nice to have mobile updates on the progress of my vehicle. All I got for text messages were you've made the right choice to choose kniesels, and thx for allowing us to repair your car. I would of liked actual repair status updates with pictures.

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Already doing it from the first time you folk repaired one of my cars. You are my first suggestion for body work.

Repair Quality

Kniesel/Justin did everything in his power to make sure we stay a happy customer.

Customer Service

Aways trying to make sure we are happy about the work and they are all very polite.

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My Experience

The follow-up and customer service were beyond our expectations!!!! Excellent! Thank you! Had 2 cars in there in the last 60 days. One was a paint warranty on your part the other my son hit a coyote on the way back from Sac Airport! All is well!:-)

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Very likely!

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great communication, very helpful and responsive

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