Kniesel's Collision - Specialized
In operation 58 years, 7 years at this location.
Kniesel’s Collision Specialized is our exclusive repair facility specializing in all models of Tesla and Audi. The rigorous Tesla & Audi Certifications includes on-site factory training at the manufacturer’s facilities and investment in Audi and Tesla tools and equipment. Our professional team will deliver the highest level of customer service while adhering to the strictest manufacturing safety and security standards for your vehicle. Our goal is the complete satisfaction of each customer.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing experience! Super friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Windshield looks great. The care and kindness at the front desk is AWESOME!!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kniesels did an excellent job. Customer service was exceptional. Got my car in right away and delivered on quickly and on time as scheduled. Seriously couldn’t have had a better experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work and even better customer service. I’ll never go elsewhere
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason was great to work with. I really appreciated the extra things he was able to do for me and the changes he was able to make to my original estimate closer to the lower estimate I received from another company. I really wanted to come to Kniesel’s due to his guest service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great, and pleasant to work with. Hannah Bravo was awesome. She gave me updates on how the repair was coming along, and worked diligently to return my car quickly. I was surprised how fast the body work was done. The repairs look very good. I had a great experience, thank you all so very much. I am so happy I took the car to Kniesel’s.
Likely to Recommend - 5.0/5.0 -
I have already spoken to people about the great experience I had. I also have posted to Tesla owner forums online.
Repair Quality - 5.0/5.0 -
Excellent body work.
Customer Service - 5.0/5.0 -
Hannah Bravo reassured me that I was in good hands. She explained the process, timeline, gave me updates. She is a true professional.
Returned Clean
My Experience - 5.0/5.0 -
Jason along with the other representatives at Kniesels I worked with were the best! They had the best care for me and my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great smooth and courteous experience with the Kniesel team from drop off to pick up. Appreciated the daily updates, convenience to the rental car next door, and super detail all in quick time ready ahead of schedule for the weekend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I always so much appreciate dealing with Jason when I need body work done on my Tesla Model X. I trust him and trust his judgment. I asked him 3-4 questions unrelated to the work being done today and he gave me very appropriate, honest and informative responses. The workmanship always has been outstanding at Kniesel’s Specialty Collision in Rocklin. Thanks. Jon
My Experience - 5.0/5.0 -
I would like to say that Kniesel’s restored my faith in true customer service! Thank God they have a great relationship with Tesla. Tesla doesn’t care about their customers nor do they show any type of urgency or support for their existing customers. Tesla only cares about new business. I left Tesla 3 voice messages. They didn’t have the decency to call me back once. Per their automated messaging, they’re answer to every question is, schedule service via your app. What a pathetic response for such a “high class” state of the art manufacturer. I’ve been in customer service for over 20 years with 13 of those years in a leadership / managerial role. I could teach Tesla a thing or two about the importance of customer service. I’m sure Elon Musk has no idea that his operations area is failing him, tremendously. It truly has made the difference in my next vehicle purchase. I would never purchase another Tesla due to their behavior. My apologies for making this survey about Tesla’s lack of empathy, customer service and human kindness. I give Kniesel’s a perfect 10 for exceeding my expectations! They were wonderful! Kudos to Hannah 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks perfect!
Customer Service - 5.0/5.0 -
Excellent customer service and expedited service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with Kniesel’s on the repair of our Tesla. I really appreciated the frequent text message updates from Kayla Gwin on the progress of the work.
Customer Service - 5.0/5.0 -
Everyone was very easy to work with and professional.
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would have preferred to use a kneisell closer to my home
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy from start to finish and they did a great job. Thank you!
Customer Service - 5.0/5.0 -
Jason and Team were great to work with
Returned Clean
My Experience - 5.0/5.0 -
Great communication and progress updates