Kniesel's Collision - Specialized

4.8 (2,226reviews)
96%
4011 Sierra College Blvd,  Loomis,  CA  95650

In operation 58 years, 7 years at this location.

Kniesel’s Collision Specialized is our exclusive repair facility specializing in all models of Tesla and Audi. The rigorous Tesla & Audi Certifications includes on-site factory training at the manufacturer’s facilities and investment in Audi and Tesla tools and equipment. Our professional team will deliver the highest level of customer service while adhering to the strictest manufacturing safety and security standards for your vehicle. Our goal is the complete satisfaction of each customer.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Lucid
Mercedes-Benz
Rivian Passenger – R1T/R1S
Tesla

Reviews (2,226)

My Experience

Hannah was awesome! I was kept well informed every step of the way that created a worry free repair. She is professional and personable. Thank you!

Likely to Recommend

Only if your company takes the COVID precautions it should. Thank you.

Repair Quality

Hannah was fantastic - kept me informed every step of the way - very professional. My only complaint about your company is that I was really disappointed when I walked in and counted 6 employees out in the front area without masks that were dealing with customers- I currently work in a hospital in Sacramento with 62 COVID admits - please take the time to educate your staff and adhere to COVID prevention - wear a mask to protect your customer if not yourself!

Customer Service

Returned Clean

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Repair Quality

Kayla was great

Customer Service

They always stayed in prompt follow ups with me. Top notch and timely communication

Returned Clean

My Experience

I rarely ever put the time and effort on reviews. My first car Tesla Model Y LR. And already in a accident and no clue how to report or who to call. 😔 Kayla Gwin went above and beyond for me. My first and second claim for my accident (rear bumper and front windshield replacement) I had no idea how to deal with it and she was very knowledgeable, confident and gave step by step how the process work. I gave her my insurance adjuster contact informations and she is on top of it. She even got me a rental car that I didn’t know my insurance provides it which was a Tesla Model S 75D thru Enterprise. Especially when my insurance company who don’t respond in a timely manner. I’m a busy guy who works 10-12 hour shifts 6 times a week and have no time to deal with anything. And this is a excellent service they provided me. I also rarely clean my car and they clean the interior and exterior and boy it was good looking. 😃 My go to from now on. Thank you for taking care of me and my investment.

Likely to Recommend

They help me through the whole process from accident to claims to repair to rentals and to the end. First car I own and the first impression with them is a solid 10. Highly recommended for this Rocklin Kniesel’s collision and Kayla Gwin as your go to person. But I’m pretty sure others are as awesome as her too. Just haven’t met the others. 😁

Repair Quality

The repair quality was crazy good. Like brand new again nothing but clean and good alignments and they washed it and everything made it that much better!

Customer Service

Friendly staff always updating me what is going with the repairs.

Returned Clean

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Repair Quality

Some bubbles in the wrap

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Customer Service

Hanna at Kniesel's was really great. She kept me informed and updated by calls and texts. The repair work looks amazing. Never knew anything happened to my vehicle. I would highly recommend them.

Likely to Recommend

If everyone is as good as Hannah and those behind the wall that did the job , I would send all my friends there.

Repair Quality

Professional services with smile!

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My Experience

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Missed a spot in repaint. Haven’t had time to bring it back to address it yet

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My Experience

Thank you so much.

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Repair Quality

Job well done, thank you

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Great service

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Returned Clean