Koons Ford Collision of Falls Church
In operation 64 years, 32 years at this location.
At Koons Ford Collision Center of Falls Church, we proudly deliver the industry’s best-in-class collision repair service to the greater Northern Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Karina and Claudia were great kept me updated and well informed about my car progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff is very responsive. The body work was really impressive. I’ve been to other body shops and Koons is the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It proved to be a good decision going to Koons of Falls church for repairs from start to finish. It was handled in a very good professional manner by Ms Stephaine Caras and her team. Best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish the repair work was upto expectations. The interaction of business Manager Ms Staphine was excellent.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Panels are not flushed. Missing accessories
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work on my scrape was excellent. I have always trusted your workmanship.
Likely to Recommend - 4.0/5.0 -
I would still recommend their workmanship
Repair Quality - 4.5/5.0 -
The repairs were excellent, but they could not get the right tire for a replacement
Customer Service - 4.0/5.0 -
I had to keep calling for an update on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Karina was so kind and professional she helped me fix another concern I had with my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Cost estimate was less than Caliber's and the work was done well.
Repair Quality - 5.0/5.0 -
Very good work was done in a timely manner and it was a real bonus to pick up an immaculately clean car inside and out.
Customer Service - 5.0/5.0 -
Reception staff were courteous and attentive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I have battery issues with my car.