Mackin's Gresham Auto Body

4.9 (3,303reviews)
98%
2617 SE 182nd Ave.,  Gresham,  OR  97030

In operation 81 years, 36 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,303)

My Experience

Great communication, friendly, and did a wonderful job repair my car.

Likely to Recommend

Repair Quality

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My Experience

Looks like the car was never hit! The owner was very professional and a good sense of humor. No complaints whatsoever.

My Experience

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Customer Service

Returned Clean

My Experience

The staff was pleasant to deal with…updates on progress was good…

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Repair Quality

Kept up to date with prompt updates and changes…work was done well

Customer Service

Returned Clean

Likely to Recommend

They are now the only shop I recommend. ✅️

Repair Quality

The quality of repair is great. 😃

Customer Service

The entire staff are top notch. They are kind, proficient and their experience in the industry shows. 😃

Returned Clean

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Repair Quality

I was kept informed of the progress of my car and the car looked great.

Customer Service

Friendly

My Experience

My first connection at Mackin’s was with Danny. He did a great job of explaining the process of the repairs needed, and getting the estimate going for my insurance company, as well as arranging my car rental for me. He went above and beyond, adhering a “wrap” strip that would prevent any rain leaks into my car from the hole in the roof, until the repairs could be made. He stayed in touch with me about the parts needed for my repair, and was able to get those delivered to his shop in time to meet our scheduled drop off date. On the day we had arranged for me to drop off the car, he introduced me to Mark, who would be my technician. Mark asked if it was ok to text me with updates, and then followed through with those just like he said he would. Both men were friendly and professional, and the work was done even earlier than they had anticipated. I’m afraid I didn’t catch the gal’s name that worked the front desk, but she, also, was very friendly and professional. The shop office, itself, was a clean and relaxed setting, with good music playing softly in the background. Overall, working with Mackin’s for the repair of the damage to my Subaru Ascent was a pleasure (if you can say there’s any pleasure involved in having to take your new Subaru in for body shop repairs, less than a month after driving it off of the lot). Even so, I hope I never have to see any of them again, lol, unless it’s to take them a plate of cookies as a thank you.

My Experience

Likely to Recommend

Repair Quality

Looks great. Thank you.

Customer Service

I came in late to pick up my car, and they were still able to take care of me. I was kept in-the-loop during the repair process.

Returned Clean

My Experience

Staff was friendly, they got my Jeep fixed pretty quickly. They even buffed out another spot that wasn’t part of the repair and they cleaned and vacuumed the inside. I would definitely go back.

My Experience

we want to give you the high rate is 10! Thank you so much for cleaning inside our vehicle however we were not sure if you did.

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My Experience

My Experience

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Returned Clean

My Experience

I appreciate everyone’s courtesy during the process, after initially looking at the car I noticed a small overlap on one side of the hood and everyone was patient with me while going through the process. You guys were more than willing to take the car back and try and get it closer which you did and I appreciate it.

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My Experience

Very happy with how the car looks, how quickly the work was completed and how easy you made the process for me.

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Repair Quality

I’m very happy

Customer Service

I’m very happy

Returned Clean

My Experience

Completed early. Thank you