Ourisman Honda VW of Laurel
We are a Honda Pro First shop and VW certified.. We pride ourselves in providing excellent customer service while repairing your vehicle back to OEM manufactuer policies in a timely and professional manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose did a great job reassuring me about my repairs and my car came back looking like new!
Customer Service - 5.0/5.0 -
Jose was great. The communication was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
When the repair was finished, and I was notified, I scheduled a shuttle pickup. There was a problem. Even with confirming my shuttle pickup, I was outside in extreme heat, waiting for pickup. Finally, after a long wait, I called and was told there was no record of the request. NOT GOOD NEWS! However, Ourisman very quickly fixed the problem---sent a shuttle--and I picked up my car. All is well that ends well. Thank you.
Returned Clean
My Experience - 5.0/5.0 -
Job well done. My mirror was completely broken the new mirror is great can't tell it's a replacement.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for quick and efficient service. You are truly a company who delivers on their word.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, efficient, and reliable service. Car was repaired and could actually be picked up one day earlier than quoted. Great body work.
Customer Service - 5.0/5.0 -
Thanks
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team provided quote for the repairs 15 minutes after the car was inspected I received daily texts on the status of the repairs The repairs were completed the morning they said the repairs were done The repairs were done well The truck was washed and the inside was detailed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Not very friendly and were not detail oriented
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our service advisor provided us with well-informed, excellent customer service, and the repairs were expertly executed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good from start to finish.