Rick's Auto Body - CARSTAR

4.8 (3,081reviews)
95%
5383 Telephone Rd,  Warrenton,  VA  20187
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Shop AssistantSparkles

In operation 20 years.

Located in the New Baltimore area of Warrenton and servicing this community for decades. A go to collision repair shop for all of the local auto dealerships in Warrenton as well. An I-CAR Gold Class facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,081)

My Experience

The customer service was outstanding.

Likely to Recommend

I have always recommended Rick’s as well as all the shops under this ownership as their work at any of their shops is more than expected ALWAYS

Repair Quality

Excellent repair as usual. Your combination of shops has never failed to impress me or others that I have suggested as customers.

Customer Service

A few more phone calls/text messages would have helped me but overall the appraiser and management were more than helpful as was Melanie who is a fabulous addition to the business

Returned Clean

Likely to Recommend

Every aspect of Service was good.

Repair Quality

Customer Service

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My Experience

Very nice work !

My Experience

John and the team were great. I would highly recommend Rick’s to friends and family.

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

My Experience

Brandon was my contact estimator and kept me up to date with everything. He was great. I spoke with another person (can't remember his name) that stayed late one night to make sure I could pick my car up the next day. That was awesome. One of the managers was very personable the day I picked up my car and let me know he followed my repairs. That was impressive. Melanie was also great every time I needed anything. You have a great team. I would recommend you to everyone.

My Experience

Well done, fast service. Keep me up with what was going on!

My Experience

It was a good job.

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My Experience

My second time working with CS Rick’s Auto Body. They do great work and communicated with me throughout the process. I would highly recommend them to anyone that needs auto body work.

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Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

They had my car for close to 3 weeks. Had to rent a car out of pocket for the last week

Customer Service

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My Experience

Great service! As well as the work performed!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Shop did fine. Parts were delayed but not their fault. But they charge a cc fee of 3%. Nationwide messed up by putting the money in my account, forcing me to either pay the fee for CC or cashiers check. Nationwide did call Ricks to get them to waive fee, and they did.