Rick's Auto Body - CARSTAR
In operation 20 years.
Located in the New Baltimore area of Warrenton and servicing this community for decades. A go to collision repair shop for all of the local auto dealerships in Warrenton as well. An I-CAR Gold Class facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is Very professional and friendly, and the work is amazing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice and helpful. The car looks great. Thanks to everyone for helping out!
Likely to Recommend - 5.0/5.0 -
The quality work, everyone being very helpful,etc
Repair Quality - 5.0/5.0 -
Everyone was very nice,helpful and professional
Customer Service - 5.0/5.0 -
Very professional and caring
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and courteous from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional staff and quality of work. Friendly and easy to deal with.
Customer Service - 5.0/5.0 -
As mentioned before, staff was both friendly and easy to deal with, and the work was very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience!!! Melanie and John were awesome!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! The car looks the same as it did before the encounter with the deer. Also appreciate the expedited completion.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall, I'm very happy with the service. When they picked up my car the carpet under the mats was very wet. I noticed this before I left the shop and brought it up with the gentleman who would brought my car around, who promptly handled it and apologized. I was concerned about mold and odor, since it's cold out and would not dry otherwise. He suggested I turn the heat up on the ride home, which dried the rugs. He gave me great advice.
Repair Quality - 5.0/5.0 -
The repair looks great.
Customer Service - 4.5/5.0 -
I'm only giving this a nine because the day that I came to drop off, the shop said they didn't know I was supposed to drop off today. My appt was scheduled well in advance and the rental car place had the same date that I had so I think that was a miss on Rick's end. I don't know if this delayed me getting my car back or not, but I did expect the the turnaround to be shorter based on my initial conversation when I brought my car in for evaluation. I don't know if I mis-heard the gentleman at that appt, but that's possible.