Riley & Sons - McCordsville
In operation 69 years, 4 years at this location.
Riley and Sons Collision is a a family-owned collision repair shop, serving the East Central Indiana community since 1957. Our technicians are trained in the latest vehicle technology and our facilities are equipped with state-of-the-art equipment. All Riley and Son’s facilities are ICAR Gold Class Certified which is the highest role-relevant achievement recognized by the collision repair industry. At Riley and Sons, we believe in investing in our team members and setting higher standards of repair for our customers. We are so confident in our work that our repairs are backed with a lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I got a message that it was done. I went there to pick it up all the writing for the estimate. We're still on the car. The front part has not been touched and the body shop guy said he knew that it had to be done, and then there's molding on the side of the car that's not there yet and it's not coming in till Monday so why do I get a text message and drive an hour and 15 minutes to McCordsville from my place an employment due to the fact that I got a message saying it was done not happy about that. I took off work.
Likely to Recommend - 5.0/5.0 -
I would recommend this shop. They did an excellent job.
Repair Quality - 5.0/5.0 -
Excellent job. The car looks brand new. We are happy with the work.
Customer Service - 5.0/5.0 -
Everyone was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasant experience besides the cost as the estimate was done in an efficient manner and the actual repair made my SUV look almost brand new and you worked it in to meet the date I needed my SUv back.
My Experience - 5.0/5.0 -
The customer service was great. Bill and Eric did a great job explaining the process and keeping me informed . I would recommend your establishment to friends and family.
My Experience - 5.0/5.0 -
They went over and above trying to help me. Thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eric was a pleasure to work with and work looked great
My Experience - 5.0/5.0 -
Very happy with all aspects of the repair process - Eric kept me informed of the status of the repair and work was completed on time as promised. Accord repairs look great and car was cleaned inside and washed. I highly recommend Riley !
My Experience - 5.0/5.0 -
Riley and Sons went over every aspect of the repair work with us prior to starting. They even looked out for our best interest by sending the rims back to be color match them better. I would rate their customer service and work 10/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It appears that the repair is outstanding and the communication was good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work done and very easy to work with. 10/10 would recommend
My Experience - 5.0/5.0 -
Excellent work and craftsmanship on this repair and paint job! Good communication during the process by staff. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Quality of work high. Price of work high. Time to complete high
Repair Quality - 4.5/5.0 -
The auto repair was thorough and the car is driving without issue. Communication regarding status of work was good. The vehicle did take longer to be repaired because of a staff shortage
Customer Service - 4.5/5.0 -
Same as last answer
My Experience - 5.0/5.0 -
Riley and Sons were very professional and adequate within reasonable care for their service regarding my vehicle in my right to follow along their progression with appropriate communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric was amazing and given that I dealt with him the entire time I am completely satisfied in reflection of my physical state and nd the professionalism returned while also briefly meeting the GM, whom I can't recall by name, and he was appropriate and well-mannered as well. I am certainly satisfied.
Customer Service - 5.0/5.0 -
Eric exceeded my expectations— certainly a ten.