Texas Collision Centers # 02 - McKinney Custer
In operation 7 years, 5 years at this location.
Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
As of now its unlikely I can recommend the shop. My car was driven 6 or 7 miles without my knowledge or permission. I was told it would be investigated and explained but so far I haven't received a call still as of 4-18. Another reason is that my mirror was tagged to be repaired and I got it back in the same damaged condition. I did not notice until Saturday that it was not repaired
Repair Quality - 3.5/5.0 -
I'm not sure yet
Customer Service - 5.0/5.0 -
I'm giving a 10 because there wasn't anything particularly bad but my experience is not over quite yet....
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
need updates more often. seems like I had to ask every time to know what was going on
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great communication! Responsive and kept in touch with regular updates. Very happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We worked with Chad Brandon and it was a great experience. His communication was responsive, clear and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional very friendly. Had my truck repaired quickly and without issue. Omar and the front desk were awesome. I'll come back if I ever have a vehicle that needs to be repaired.
Customer Service - 5.0/5.0 -
No issues great service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very professional!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for providing high-quality and professional service. It was very helpful to have personal messages to keep me abreast of what was going on with my repair. Hopefully, I will not need your services again, but if I do, I’ll definitely be a repeat customer.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
They didn't finish with the paint
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, and professional service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job overall minor delays due to to car technology not repair.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
When I dropped the car off, I was advised that my customer service rep would text me during every step of the repair process. I had to call a check on the status and one time the customer service rep. did not call me back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing.
Customer Service - 5.0/5.0 -
Customer service was hands down the best experience ever
My Experience - 5.0/5.0 -
Cynthia was a doll- a pleasant personality Omar went above and beyond With keeping me informed and getting the job done. He not only went the extra mile he went the extra 10 miles
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic Job!!!
Customer Service - 5.0/5.0 -
Super kind and attentive. Everyone there is amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent Repair Job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Loved my thank you gift!
Customer Service - 5.0/5.0 -
Friendly, efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ty great customer service
My Experience - 5.0/5.0 -
Cynthia and Martin (Steven?) was amazingly nice and easy to work with. You guys know how to take care of customers very well. THANK YOU!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks !!