Caliber - Indianapolis - Northwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs made on my car makes it look like the day I bought it. Great job done by Caliber Collision on Robbins rd.
My Experience - 0.0/5.0 -
The bumper has a gap that I didn't see before but overall it was a good fix.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire staff is exceptional in customer care and performance. From the moment I arrived for an estimate through the time of repairs, I was informed continuously of the progress and availability of my vehicle. The Team at this location is First Class and will continue to receive my business and recommendation to anyone in need of repairs. Thank you so very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision performed all repairs in an excellent manner and much faster than expected.
Customer Service - 5.0/5.0 -
There customer service is awesome as they kept me informed of all the issues and scheduled completion time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Front desk great! Had a few issues with my car before I left that weren’t fixed properly. Still waiting for correction.
Repair Quality - 3.5/5.0 -
Front desk attendant was outstanding. She was beyond awesome. Service was great. Had a few issues with my car before I left that weren’t fixed properly. Still waiting for correction.
Customer Service - 5.0/5.0 -
Front desk attendant wonderful
Returned Clean
My Experience - 5.0/5.0 -
The paint and repairs are excellent! It look like nothing happened to the trunk like new. Very friendly and helpful customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful customer service from female employee at front desk and also Glen. Very kind and helpful employees!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team was great here. Great communication throughout the process and friendly.
My Experience - 5.0/5.0 -
I had a great experience. Everything was explained to me upfront. Communication was clear and frequent. My questions were answered in a timely fashion. I couldn’t have asked for better service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed in a timely fashion. I was informed of repair progress along the way. The car seems to be back to normal now.
Customer Service - 5.0/5.0 -
I had wonderful customer service. Very friendly and responsive.
My Experience - 5.0/5.0 -
They did a great job. Very close to showroom quality. I recommend using Caliber for all future repairs.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
They were efficient and did a good job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall finished product was good
Repair Quality - 5.0/5.0 -
Looked good
Customer Service - 3.5/5.0 -
Was inconvenient to have to come back for piece to be put on door after car was delivered as done
My Experience - 5.0/5.0 -
I want to say the overall experience was amazing quick turn around job. I want to shout out the entire stay for their job. But I would like to give a hinge shoutout to Glenn Anderson he was super helpful through the entire process. Kept me update to with every part of the process. Went above and beyond to make sure I was a satisfied customer. I will be back for all future services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a great experience getting my car serviced. My advisor Glenn Anderson was very helpful, professional, and made sure I understood what was going on with my vehicle throughout the process. They kept me updated and helped make the whole experience smooth and stress-free. I really appreciate the great customer service and would definitely recommend them to others. Thank you again for all your help!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The front receptionist and Gary, it was my first point of contact. Both of them were very helpful and showed the best customer service. I really appreciate both of them throughout this process. I would recommend caliber collision and especially that location to anyone. Thank you guys for everything.