Caliber - Indianapolis - Northwest

4.6 (2,319reviews)
93%
8818 Robbins Road,  Indianapolis,  IN  46268

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,319)

My Experience

Well I think they did a very good job... I will be back for other repairs

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Repair Quality

Customer Service

Very friendly and helpful staff

Returned Clean

My Experience

Robert did a fantastic job on my car. He called step by step. If we ever need anything done we will be back to see Robert.

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If anyone i know needs car repairs i will recommend robert.

Repair Quality

Customer Service

Robert was great with communication and letting me know step by step what was going on with my car.

Returned Clean

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Repair Quality

Customer Service

Incredible!

My Experience

It was a very pleasant bunch of people who work there. I appreciated the updates as we waited for the car. It looks great! I've already recommended it to another person.

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My Experience

I appreciate the constant updates of the progress of the repair, great job Danielle, Destiny and China for all you did!!

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Returned Clean

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My Experience

China at the front desk was very nice and welcoming. Rob Branson the service adviser kept me updated every step of the way and he took his time and inspected my vechicle when I brought it in and picked it up. I will definitely recommend Caliber Collision to anyone needing body work done on their vehicle. ๐Ÿ˜Š

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Customer Service

Rob was an awesome service advisor!!!

Returned Clean

My Experience

Very satisfied ๐Ÿ‘Œ๐Ÿพ Even drives better lol but would definitely recommend to anyone.

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Thank you Destiny for everything! You were truly helpful and great to work with.

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My Experience

I literally cried, you guys did such a fantastic job and in a timely manner. The staff were warming. Thank you. Only one place for the cars in my family.

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My Experience

The repairs were completed quickly, and I was informed of the process throughout the entire time.

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My Experience

Great customer service and follow-up throughout the repair process.

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My Experience

Exterior work was great. Staff friendly and helpful. Only thing im upset about is a nick on my steering wheel leather that showed up after dropping car off.

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Very customer oriented. Helped with rental when insurance backed out on paying for all of it, helped fight with insurance to cover additional work.

Repair Quality

Would have been a 10, but they damaged my steering wheel while it was in the shop. Other than that they did a great job.

Customer Service

China and destiny were great to work with.

My Experience

Love the way they keep me updated on it all the way

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My Experience

The repair was excellent! Destiny, our service representative was so knowledgable about the repairs that were needed. She was able to answer all our questions. She kept us well informed throughout the process. Caliber Collision is fortunate to her in their employ. Thank you Destiny.

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My Experience

Destiny is awesome!!

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Repair Quality

Customer Service

Destiny is awesome

Returned Clean