Caliber - Indianapolis - Northwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service. Let me know what was going on great employees. Love Destiny
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I met at Caliber were excellent at their jobs, both clerical and mechanical.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke with at the shop was very friendly and helpful. My car was involved in an accident and the other persons insurance was handling the claim which selected caliber collision as my repair shop. The GM Danielle was very knowledgeable about the insurance and repair process and helped ease my anxiety when I asked her about the possibility of my car being repairable or not (I would have been devastated to lose my car to this accident). Destiny worked with me throughout the repair process and kept me updated with how things were moving along. My car was completed by the estimated date and looks absolutely wonderful.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Everyone was lovely to work with; our only issue was the length of time from start to finish was nine days; we just weren't aware it would be that long. We realize two to three days was waiting on insurance to give an ok to proceed; we would have preferred to keep the van until that had been done. Guess we just weren't aware of how it all works.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Robert did a great job and got my car done early. It was very convenient not having to take back the rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When I first got there, I was greeted promptly which made this experience less stressful! Robert, who walked around my car with me, was amazing! He was informative about what he was doing and why! I absolutely loved getting updates via text about the progress of my car! My car was finished in a very reasonable amount of time! Overall, I’m very satisfied with the services and customer service I received from Caliber Collision on Robbins Road! I definitely would recommend to anyone who needs work done on their car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I just want to thank you guys for keeping me updated daily on my repair. The girls in the office (Destiny and Chyna)was absolutely wonderful, and just kind and understanding. Thank you all for a job well done !! You Rock !!! :)
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Work appears to be done well. Car was washed nicely before I picked it up. Destiny, customer service was always very welcoming and friendly. Also, the lady at the front desk is a good representative to welcome customers. Thank you kindly! We will be back and recommend your business to our friends and neighbors.
My Experience - 0.0/5.0 -
The trunk looks worse now than before. And how is their 400 miles more on my car?
My Experience - 5.0/5.0 -
It took longer than expected to get it back but the work done was worth it.