Caliber - Indianapolis - Northwest
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
thank you
Repair Quality - 5.0/5.0 -
I appreciate the ease of working with your team through the process and the text updates. It was nice to see how the stages occurred and that it was done before the estimated date of completion. Thank you.
Customer Service - 5.0/5.0 -
Friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
Knowledgeable Professional Deliver as promised
Likely to Recommend - 0.5/5.0 -
I am dissatisfied with your feedback options. You send me texts and emails, but ignore my responses. Apparently, you require me to go through this time consuming survey process. I don't like that
Repair Quality - 0.5/5.0 -
I am dissatisfied with your feedback options. You send me texts and emails, but ignore my responses. Apparently, you require me to go through this time consuming survey process. I don't like that
Customer Service - 0.5/5.0 -
I am dissatisfied with your feedback options. You send me texts and emails, but ignore my responses. Apparently, you require me to go through this time consuming survey process. I don't like that
My Experience - 5.0/5.0 -
Jamie -Friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I noticed the paint job on the back part that was fixed isn’t the same color as the rest of my vehicle
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I had no complaints
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Job well done. Vehicle ready ahead of scheduled date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really good communication. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Glen kept me updated on the progress of the work
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Charles Lasley
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to acknowledge Glen Anderson for being so organized on this repair. You guys were very communicative during the process. The first visit you guys were hospitable and professional. I even was asked by two gentlemen that were walking back in from lunch if we had been helped which should me the level of customer service you guys strive for at caliber. Thanks 🙏